If parts of my product are missing, what should I do?
We're sorry to hear that part of your product is missing and would like to fix this!
For the quickest resolution, we recommend visiting an IKEA store with your receipt or order confirmation. If you’re unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532 with a detailed description of what’s missing. We may be able to send replacements from one of our stores!
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Ensure you have all packages for each item, as there may be multiple boxes (e.g., Box 1(2) and Box 2(2)). Some parts might be tucked inside folds, pockets, or smaller boxes. Visit the store with your receipt, order confirmation, and assembly instructions to get any missing parts. If you can't visit, contact 1-888-888-4532 or type "speak to an agent." Depending on availability and part size, shipping from the store may be possible.
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