What should I do if items are missing from my delivery order?
We're sorry to hear you're missing merchandise and apologize for any inconvenience this has caused you!
IKEA understands things don't always go as planned, so we are always happy to help find a solution!
Click here to report missing items, or click here to contact us for additional assistance.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
How can I request an IKEA catalog?
After 70 years, IKEA has made the difficult decision to retire the yearly catalog. Please see below for more information.
Read more
-
What is a Certificate Of Insurance?
A Certificate of Insurance is provided to customers who need insurance information from the delivery company based on their complex rules and regulations.
Read more
-
What is the complete IKEA Return Policy?
We're sorry to hear your merchandise isn't working out for you. It's okay to change your mind!
Read more
-
Can I order spare parts or hardware from IKEA?
Yes, you can order spare parts/hardware directly from the IKEA website.
Read more
-
How long do I have to pick up my Click & Collect order?
As your Click and Collect order moves through our system, you will be notified every step of the way!
Read more
-
How can I manage my order or delivery?
Order information is available at the click of a button!
Read more