I got the wrong item in my order, what can I do?
We apologize for any inconvenience this may have caused. There are several options available to you.
If your item was purchased in store, simply return to your local store with the receipt and the exchange can be made. If your item was delivered to your house, click here to contact our after sales department.
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Was the article not helpful? Try one of the related articles below.
Check your list of purchased items and open all boxes, as some items may be packaged together. Use the "track and manage my order" tool to see if your delivery is split into multiple shipments.
Read moreWe know plans can change, but once an order is placed, it travels quickly through our systems, and we are unable to swap items.
Read moreWe know plans can change, but once an order is placed, it travels quickly through our systems and we are unable to swap items.
Read moreCheck out the delivery communications you should have received by SMS or email for an update, or go to the 'track my order' page.
Read moreIt is possible to remove items from your order for a refund if the order is still processing.
Read more