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I accidently damaged a product during transport or assembly. What do I do?

Things don't always go as planned and sometimes accidents happen! If you damage an item during transport or assembly, you can exchange it in our stores.

If the item or part of it is damaged, please contact us or visit customer service at one of our stores to file a claim as soon as possible. To make it a hassle-free, have your order number or proof of purchase ready.

If you can't go to the store, contact us here and we will support you.

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