What is IKEA's return policy for mattresses?
At IKEA, we want you to love your new mattress. If, after a while, you find that your mattress is too firm, too soft or just not quite right, you can contact IKEA to exchange it for another one.
Your mattress may feel firm at first. Give it at least a month for your body to get used to it and the mattress to adapt to you. For extra comfort, make sure you’re using the right pillow.
Changed your mind? No problem! You can exchange your mattress once within 365 days after purchase, as long as it’s clean, unmarked, and undamaged. Simply contact our Customer Support team and we’ll be happy to help you find the right solution for you.
The conditions are not applicable to IKEA Business customers.
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