What is IKEA's return policy for mattresses?
For IKEA, it's important that you love your new mattress. If, after a while, you realize that your mattress is too firm, too soft or simply not ideal for you, you can return it and exchange it for another one.
You should note that initially, your new mattress can seem a bit too firm. You should allow at least one month for your body to get used to the mattress and for the mattress to get used to your body. To get the best comfort, you also need the right pillow. You should make sure you have a pillow that suits you and your new mattress.
You can change your mattress only once, within 365 days after purchase if you change your mind, as long as it is not dirty, stained or damaged. Simply take your mattress to an IKEA store, along with your proof of purchase, to get help finding a more suitable mattress. A refund card for the purchase of the new mattress.
Please note that it doesn't apply to IKEA sofa beds, children's mattresses or mattress toppers.
Please note that it doesn't apply to IKEA sofa beds, children's mattresses or mattress toppers.
If you would like to upgrade your mattress to a more expensive one than the mattress you initially bought, all IKEA asks is that you pay the difference between the original purchase price and the price of the replacement chosen. If the replacement mattress is lower in price, IKEA will credit the difference to an IKEA Refund card for you to use towards a future purchase.
Conditions not applicable to IKEA Business customers.
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