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How can I shop at IKEA?

At IKEA we make shopping simple. You can buy online, in the IKEA app, in your store or by phone and chat.

By phone or chat: Talk to our experts to choose, order and arrange delivery and assembly. Some services, such as kitchen facilities, may be available. Learn how in link.

In store: IKEA stores are inspiring spaces, with real environments to experience. We have maps at the entrance, shopping lists, pencils and tape measure to help you.
Online: Order on our website and we will deliver to your home or business. See delivery times and options.
Through our App: Browse, create lists, and shop whenever you want. Track orders and receive news. Download the app IKEA .
Returns and exchanges: Have you changed your mind? We help to return or exchange. Keep your receipt and refer to the Returns Policy.
We issue an invoice for every purchase at IKEA. If you link your IKEA Family card, you can check the Purchase History, in digital format. And if you're subject to VAT exemption, here's how you can Request.
 
 

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