A career at IKEA can take you in any direction you like
Helping people to create a better everyday life at home is a big job made up of many roles. So many in fact, that we’re pretty sure you’ll find something that works for you. So, why not scroll down and take the next step in your career?
Choose the work area that suits you
Experienced in a particular field or looking for completely new challenges? Either way, here you can find out more about our job categories and browse available positions.
Store | Remote Customer Meeting Points (RCMP) | Service Office
Store
Store is the core organization of IKEA, where customers enjoy a variety of home furnishing solutions, inspiration and unique shopping experiences. Every IKEA store aims to inspire customers to make purchace and get home furnishing inspiration, and visit the store again after a delightful shopping experience. Learn more about different teams of the store and find the job you're looking for.
- Sales
We respond to the customers demand so that they can conveniently purchase the right products they need. We always engage with customers and constantly look for new ways to maximize sales and profits. - IKEA Food
We meet customers in our restaurants, cafes, bistros and Swedish food markets, helping them enjoy the flavors of Sweden in stores and at home. This enriches the shopping experience for customers. - Logistics
We strive to increase efficiency in the overall flow of goods from suppliers to customers. Help you move goods in stores and distribution centers in an efficient and safe way. - Customer Relations
We support checkout, exchange refund, shipping calculation, exchange refund, delivery, etc., and develop long-term relationships with customers to advance their shopping experience. - Communication & Interior Design
We provide customers with a variety of inspirational ideas that can be used in real living spaces. We are responsible for displaying and conveying information in an easy-to-find manner for customers to find products they want to purchase. - People & Culture
We support overall IKEA business by helping employees grow continuously and become the leaders in home furnishing. We also strive to create a safe and enjoyable work environment for our employees. - Business Navigation & Operations
We analyze and determine business strategy. We use various elements within the store to help keep all departments running smoothly in areas such as financial forecasting and planning.
Remote Customer Meeting Points (RCMP)
Remote Customer Meeting Points (RCMP) is an organization that communicates with customers through various channels such as in-store, online, mobile app, and phone. This makes it easy for customers to stay in touch with IKEA from anywhere. Explore the different roles in the RCMP organization and apply for your interested position.
- Remote Sales
The Remote Sales team sympathizes with remote customers, understands their requirements, and provides reasonable suggestions and convenient solutions. It also delivers simple, customer-specific shopping experiences and maximizes sales anytime, anywhere in a remote environment. - Remote Resolution
The Remote Resolution team provides our customers with the best solutions for a better home life. This provides remote customers with an exceptional shopping experience and maximizes customer satisfaction. - Experience Design
The Experience Design team analyzes various factors that affect the customer and employee experience, and adopt, change, and implement new ones. It also enables a better employee work environment in a remote environment to improve the quality of the customer shopping experience. - People & Culture
The People & Culture team supports IKEA business by helping employees grow continuously, such as becoming leaders in home furnishing. It also strives to create a safe and enjoyable work environment for our employees. - BNO (Business Navigation Operations)
The BNO team analyzes and determines business strategies. It uses various elements within the store to help keep all departments running smoothly in areas such as financial forecasting and planning. - Planning Scheduling & Intraday
The Planning Scheduling & Intraday team supports optimized talent operations to meet mid- to long-term and real-time fluctuations in remote customer demand. This makes the customer shopping experience in a remote environment more satisfying and improves employee efficiency.
Service Office
IKEA store is more than just a shopping space, a warehouse and a restaurant. There are also offices that help with overall operations. The Service Office understands the needs of customers and co-workers, and works with various support departments to create a better shopping experience and work environment. Discover the different roles in the service office that manage to keep systems running smoothly behind the scenes.
- Commercial
The Commercial team consists of Selling, Marketing, Home Furnishing & Retail Design, IKEA Food and Customer teams. The team creates new, unique, and inspiring customer touchpoints to grow a sustainable and extraordinary business. It also drives sales across all touchpoints through pricing, services, events, and more. - Communication
The Communication team contributes to establishing IKEA as a meaningful and trustworthy brand through active and strategic communication both internally and externally. - Customer Fulfillment (CFF)
The Customer Fulfillment team plans and executes low-cost, high-quality logistics processes to create an optimized logistics network for our customers. With this, it focuses on providing a seamless shopping experience at every touchpoint for many people. - People & Culture
The People & Culture team helps co-workers meet customers in the best possible way and create inspiring shopping experiences. It also develops the capacity of co-workers and supports the organization to reach IKEA's vision. - Finance
The Finance team consists of the Business Risk & Compliance, Accounting & Reporting, Business Navigation, and Financial Controller & Tax teams. Through financial operations, risk management, etc., it helps co-workers make safe and efficient business decisions and helps co-workers achieve continuous performance and grow. - Market Expansion
The Market Expansion team develops and executes IKEA's strategic business expansion plan. Based on insights into business needs, it expands access to IKEA in more countries and regions. - Real Estate
With the knowledge and understanding of Ingka's real estate portfolio, the Real Estate team provides sustainable and innovative real estate solutions. It also maintains and manages Inca assets through real estate business. - Facility
The Facility team optimises IKEA's safety, laws and regulations, and maintenance to sustainably support all aspects of facility management. - Digital
As a local business partner of the global Ingka Group's digital team, IKEA's digital products and platforms help meet the needs of customers and co-workers with superior quality, improving the overall shopping experience for IKEA.
Specialist, all-rounder or just up for a change?
No matter if you’re a people person, a tech-wiz or someone who gets unnaturally excited by an Excel sheet, we’re pretty sure we have a job for you. So, check out all the different types of jobs available and start helping us to help people create a better everyday life at home. You don’t have to be super experienced, just keen to give it a go.