IKEA Ratings & Review: Consent Form for Collection and Use of Personal Information (REQUIRED ITEM)

IKEA Korea Ltd. (“IKEA”) collects and uses personal information of customers as follows in accordance with the Act on Promotion of Information and Communications Network Utilization Act and Personal Information Protection Act. If you do not consent to this Collection and Use of Personal Information, you may not submit your Rating & Review.

 

1. Purpose of Collection and Use of Personal Information

Customer Satisfaction Survey, Verification of Reviewer, Preparation of statistics data for service improvement, Confirmation of requestor (complainant) identity, Requests (Complaints) handling, Communication and notification to confirm facts related to any services provided by IKEA, Notification of results of customer services through IKEA Rating & Review

 

2. Collected Personal Information

Name, E-mail address, Device ID (MAC address), IP address

IKEA collects personal information in the following method: Collecting name and e-mail address through homepage member subscription, and Device ID and IP address generated during website visit

 

3. Retention and Use Period of Personal Information

IKEA processes and retains personal information in accordance with the laws or within the period consented by the subject of personal information at the time of collection of such personal information.

The period of retention and use of personal information is as follows:

1. Principle: IKEA in principle discards personal information of a member without delay upon his/her withdrawal as member or upon achievement of the purpose of collection and use of such personal information.

2. If provided by laws: Notwithstanding the provisions of Paragraphs, IKEA retains and uses personal information of members as provided by laws, as follows (even if not specified below, if the period of retention and use is stipulated in other laws, then IKEA complies with such laws)

- Act on the Consumer Protection in Electronic Commerce, Etc.: Records regarding cancellation of contracts or orders, Records regarding payments or provision of goods (5 years), Record regarding customer complaints or dispute resolutions (3 years)

- Protection of Communications Secrets Act: Log record data, communications confirmation data such as trace record of access location, etc. (3 months)

3. If consented by customers: Until the end of the period consented by the customer