Why is my order split into two different deliveries?
We want you to receive your products as soon as possible. Some products may however be stocked in-store and others in warehouses, which impacts delivery.
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Please issue a quotation, a transaction statement, and a tax invoice.
IKEA does not issue a quotation, transaction statement, or tax invoice. Create a shopping list on the IKEA website, or request an order sheet with an our staff at the store. Please note that the product name, unit price, total price and VAT are included on the shopping list and order sheet.
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Can non-members make online purchases?
You can purchase freely if you are not a member of IKEA.kr.
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Where can I find the parcel delivery tracking number?
See below for more information.
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Can I pay by credit card with an interest-free service?
Cards benefits may vary depending on the store and the service period or card company. See below for more information.
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What payment methods do you accept?
We have multiple payment options for in-store and online shopping. See below for moer information.
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When can I connect to customer center co-workers via chat?
We operate chat service everyday(* do not open on the Lunar New Year's day and Chuseok.)
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