I believe I was overcharged in store—how can I request a refund?
Did you pay for more items than you took home? Maybe one was charged twice or left behind at checkout? No worries! Just take a moment to review your receipt and spot any errors. We're here to help!
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After we have processed a refund for you, it takes up to 6 business days for online orders and 14 business days for in-store purchases. Also, 14 days for NEFT/RTGS.
Read moreYes, you can. Provided the request is made at least 24 hours before the scheduled delivery date to receive a full refund of the delivery charges.
Read moreYes! As an IKEA Family member, you can track the status by yourself of your exchange or refund request. If you have not registered for IKEA Family member, please contact the IKEA Customer Support Centre for assistance.
Read moreThe refund cards are valid for 12 months from the date of issue.
Read moreEnsure your Gift card or Digital Refund card has sufficient balance and correct credentials; IKEA customer support can assist on placing your order and resolving issues.
Read moreIKEA Gift cards, Refund cards or Vouchers comes with a validity period.
Read more