Where is my refund? Typically, how long does it take to receive IKEA refund?
After we have processed a refund for you, it takes up to 6 business days for online (14 days if NEFT/RTGS) and 14 business days for in-store purchases.
Once your return order is picked up, it usually takes 48–72 hours to reach the store. Refunds are processed promptly upon receiving your returned items at IKEA stores or after canceling your online order. The refund may take a maximum of 6 business days for online (14 days if NEFT/RTGS) purchase and 14 business days for in-store purchases.
Important: For purchases older than 6 months, a personalized cancelled cheque is required to process the refund. As per RBI guidelines, we can store your banking details only for up to 6 months; though, we continue to offer return and exchange benefits for up to 365 days.
If you still have not received your refund after the mentioned timeline, please reach out to us and we will assist you.
- Write to us at customer.support.in@ikea.com. We will get back to you within 48hrs.
- Chat with us: Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
- Contact us through WhatsApp.
- Call our toll-free number: 18004194532 from 9:00 AM to 9:00 PM. We are available on all days of the week including weekends and public holidays.
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