If you had your products delivered, you might have an order number or delivery slip which will verify your purchase.
If you identified as an IKEA Family member for the purchase, you will also be able to find your purchase history when you log in to your Family profile.
Not an IKEA Family member and haven't got an order number? We will always try to provide a solution. However, in case of unavailability of your purchase history in our system, we cannot accommodate your claim request.
I have lost my receipt, is it possible to make a claim anyway?
Don't worry, we will help you retrieve your receipt from our system!
If you have any questions, please feel free to contact us at your convenience using any of the options listed below.
- WhatsApp: You can contact us through WhatsApp: 917965088859.
- Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
- Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
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