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I've left something behind in the store/lost something, how can I retrieve it?

If you lost or found an item during your store visit, please stop by the exchange & return counter near the billing area. We are here to assist you.

If you forgot an item, it may have been recorded on a sheet at the Returns Department in the store. If the item has been found, you can collect it by visiting the Returns Department.
If you can't make your way back to store right now or have left behind an item you had purchased, or any personal belongings at store, please reach out to us. We are happy to assist you!
  • You can contact us through WhatsApp: 917965088859.
  • Chat: Our chatbot is available 24x7. Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
  • Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
  • Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
Our co-workers can check the lost and found registry or log a new entry for you in case it gets handed in. We will hold on to any found items for up to 7 days.

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