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How do I claim warranty for an IKEA article?

IKEA warranties vary by product and are separate from the 365-day exchange and return policy. If your article is covered by a warranty, we’re here to help with your claim.

Many IKEA products come with a warranty covering defects in IKEA articles from the date of purchase. The warranty period and coverage vary by product, so please check the applicable warranty of the specific article - under the product details in IKEA website.
To make a warranty claim, you’ll need proof of purchase. You can provide:
  • Your original receipt or invoice. Your receipt or invoice can be retrieved from your IKEA Family account, if you used your account when making the purchase.
  • Your online order confirmation.
Please keep your proof of purchase safely, as it’s required when requesting warranty support.
Note: Warranty is different from IKEA’s 365-day exchange and return policy. The 365-day policy applies to every IKEA article, except:
  • Live plants
  • IKEA Food
  • Custom-made worktops.
 

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