How do I claim on a warranty?
IKEA warranties may vary from product to product. If your product is still under the warranty coverage, you're just a call away!
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Every IKEA product is carefully tested to ensure quality before it reaches you. If you ever notice an issue over time, don’t worry many IKEA products come with a warranty.
Read moreIf you’ve noticed a quality issue with your household appliance or it’s not working as it should, you can reach out to IKEA Customer Service either online or in-store.
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
Read moreIf your product breaks while transporting it to your home or during assembly, you may be able to claim the one-time “Oops assurance” to get the product replaced for free, provided you used your IKEA Family card while purchasing the product.
Read moreWhen purchasing a METOD kitchen, you receive a free 25-year warranty. For ENHET kitchens, we offer a warranty of 10 years.
Read moreIf an IKEA product you own has been recalled, please stop using it immediately. Visit your nearest IKEA store or contact IKEA Customer Service to return it and claim a full refund.
Read more