How do I check the balance of my IKEA Gift Card or Digital Refund Card?
You can check your Gift Card or Refund Card balance online through your IKEA Family account or by asking a co-worker at an IKEA store.
To check your balance online:
- Log in to your IKEA Family account.
- Select Digital Refund Cards or Gift Cards. Voila! Your card balance is right there.
- In case of a new IKEA Gift Card, add your active card details, including the redemption code and PIN, if applicable.
- Your current card balance will be displayed.
Once you’ve added your active cards, you can select the preferred card to check its balance next time.
Where can I find my card details?
Digital card:
- The redemption code and PIN, if available, can be found next to the QR code in the original email you received.
- Some cards don’t have a PIN code.
Physical card:
- The redemption code is printed on the back of the card.
- If your card has a PIN, you’ll usually find it on the back under a scratch-off panel.
Check your balance in-store:
If you’re visiting an IKEA store, please ask one of our co-workers for help checking your gift card or refund card balance.
Good to know
Funds are reserved immediately from a gift or refund card when added to an online shopping cart, even when the transaction is not completed. The reserved value on the gift or refund card can take up to 1 hour to re-appear.
Funds are reserved immediately from a gift or refund card when added to an online shopping cart, even when the transaction is not completed. The reserved value on the gift or refund card can take up to 1 hour to re-appear.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
IKEA Gift cards, Refund cards or Vouchers comes with a validity period.
Read moreEnsure your Gift card or Digital Refund card has sufficient balance and correct credentials; IKEA customer support can assist on placing your order and resolving issues.
Read moreThe refund cards are valid for 12 months from the date of issue.
Read moreIf the gift card number and PIN are still legible, you can use the card at an IKEA store or for an online order.
Read moreYes, you can buy multiple cards.
Read moreDon't worry! The card itself has no monetary value and there is no need to block it or request for a replacement, instead you can use the digital version of your card that you can find in your IKEA account on the IKEA app.
Read more