Contact Us
Chatbot
Meet Billie, our chatbot! Billie is trained to help with information about store opening hours, stock check and order status.
Start chatting with our chatbot, available 24/7
WhatsApp Support
Connect with us on WhatsApp for assistance.
You may send your queries anytime, and our team will get back to you within our support hours (9AM - 9PM)
Frequently asked questions
Looking for general information about IKEA or any of our services, please type your query in the search bar below.
Try our self service options
Report a damaged article
Damaged product? Raise exchange/return claim via purchase history.
Click hereIKEA for Business
Looking for bulk purchases, gift cards for corporates & planning office spaces. Our experts can help you!
Know moreInterior Designing & Planning Services
Planning home/office interiors? Our specialists support all projects, from kitchens to spaces.
Schedule an appointmentShop by phone
Order from the comfort of your home, our home furnishing experts can make it simpler.
Know moreDo you still have questions?
Call us
Please reach us at our toll-free number 1800 419 4532
We are available between 9:00 AM and 9:00 PM on all days.
Email us
You can also reach us by email customer.support.in@ikea.com.
We will get back to you within 48 hrs.
B2B Desk
Your dedicated desk number 022-69097444 for all business and office needs.
We are available between 9:00 AM and 9:00 PM on all days.
IKEA Grievance
Grievance Officer – Contact Information
Name: Karthik Maidam
Email: grievance.officer.in@ikea.com
Phone: 022-69097450
Address: IKEA Store, Mindspace Road, Hyderabad, Telangana – 500032
We are available between 9:00 AM and 9:00 PM on all days.