Where can I find my order number?
Your order number can be found in your email confirmation (if purchased online), or on an invoice (for in-store purchases at checkout).
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As an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, use 'Track & manage order' with your order number and contact details to access your order.
Read morePlease check your inbox for your order confirmation email, and don’t forget to look in your Junk/Spam folder just in case.
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Read moreYou can reschedule your order on our website using the Track & Manage order tool. To update order details, please contact us.
Read moreUpon delivery, please inspect the packaging and confirm that the correct number of items has been received. If there are any discrepancies, make sure to note them on the Proof of Delivery (POD).
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