How do I reschedule my order?
You can reschedule your order on our website using the Track & Manage order tool. To update order details, please contact us.
Go to Track & Manage order to reschedule or cancel your order. The tool will ask you for your 9-digit order number and email/phone number.
To change anything else about your order or if you cannot reschedule your order online, please feel free to contact us using any of the options below at your convenience. We're happy to help you.
- WhatsApp: Feel free to get in touch with us via WhatsApp: 917965088859.
- Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
- Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
Please note Click and Collect orders cannot be updated once placed. Process any returns at the time of collecting your order or make any additional purchases when you visit in store. Please keep in mind that store Click and Collect orders cannot be modified after they have been placed. You can make any additional purchases when you visit in store or process any returns at the time of collection.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We cannot combine multiple orders into a single delivery, but you can easily reschedule your delivery dates online to have them arrive on the same day.
Read moreWe’re here to make your IKEA journey simple and stress-free. Easily track, update, or resolve your order requests—anytime, anywhere.
Read moreYou can reschedule assembly service.
Read moreWe’re here to make after-sales support simple and seamless. Select the option that best matches your request.
Read moreOnce an order is placed, it is not possible to add, modify or change articles in the order.
Read moreYou can reschedule or cancel your planning appointment by contacting us!
Read more