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How do I reschedule my IKEA order?

You can reschedule your order on our website using the Self-Service option.

You can easily manage your current orders (view order history, track, cancel, or reschedule) with a few clicks away:
  • IKEA Family member: If you used your IKEA Family details when purchasing or ordering, just logging into your IKEA Family member account and go to 'Purchases' option to view your order or manage your account details.
  • Non-IKEA Family member: If you have not registered as an IKEA Family, you can access your order via Track & manage order (provide your order number and e-mail or phone number which you have used when placing the order) and find your order under 'Purchases'.
To change anything else about your order or if you cannot reschedule your order online, please feel free to contact us using any of the options below at your convenience. We're happy to help you.
  • WhatsApp: Feel free to get in touch with us via WhatsApp: 917965088859.
  • Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
  • Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
Please note Click and Collect orders cannot be updated once placed. Process any returns at the time of collecting your order or make any additional purchases when you visit in store. Please keep in mind that store Click and Collect orders cannot be modified after they have been placed. You can make any additional purchases when you visit in store or process any returns at the time of collection.

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