I have received someone else's order?
If you have received someone else's order please contact us to track the status of your order or arrange a pick up of the incorrect order.
If you have received someone else's order, please reach out to us, we are here to assist you:
- Write to us at customer.support.in@ikea.com. We will get back to you within 48hrs.
- Chat with us: Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
- Reach out to us through WhatsApp.
- Call our toll-free number: 18004194532 from 9:00 AM to 9:00 PM. We are available on all days of the week including weekends and public holidays.
If you want to check the status of the order, please choose a relevant option:
- For registered IKEA family members, please click here (Log in to your IKEA Family profile, and manage your orders).
- For non-IKEA family members, please click here (Track your order using order number, and email or phone number).
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