I have received someone else's order?
If you have received someone else's order please contact us to track the status of your order or arrange a pick up of the incorrect order.
If you have received someone else's order, please reach out to us, we are here to assist you:
- WhatsApp: You can contact us through WhatsApp: 917965088859.
- Chat: Our chatbot is available 24x7. Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
- Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
- Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
If you want to check the status of the order, please choose a relevant option:
- For registered IKEA family members, please click here (Log in to your IKEA Family profile, and manage your orders).
- For non-IKEA family members, please click here (Track your order using order number, and email or phone number).
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