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I have received someone else's order?

If you have received someone else's order please contact us to track the status of your order or arrange a pick up of the incorrect order.

If you have received someone else's order, please reach out to us, we are here to assist you.
  • WhatsApp: Feel free to get in touch with us via WhatsApp: 917965088859.
  • Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
  • Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.

If you want to check the status of the order, please choose a relevant option:
  • For registered IKEA family members, please click here (Log in to your IKEA Family profile, and manage your orders).
  • For non-IKEA family members, please click here (Track your order using order number, and email or phone number).
 

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