Can I change the delivery address on a paid order?
Yes, we can make minor changes in the address, but not the pin codes.
For paid orders which are due to deliver, we will help you in making minor changes in your delivery address (example: updating the house or door or floor number). However, pincode cannot be changed.
IKEA Family/Business members can make necessary changes in your profile (including address, password, e-mail, and phone number) by logging into your account.
If you're a non-IKEA Family member, please reach out to us:
- Write to us at customer.support.in@ikea.com. We will get back to you within 48hrs.
- Chat with us: Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
- Reach out to us through WhatsApp.
- Call our toll-free number: 18004194532 from 9:00 AM to 9:00 PM. We are available on all days of the week including weekends and public holidays.
Important: Please note that the address used for an online order cannot be changed once the order is placed. Any updates to your address will only apply to future orders.
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