Offers and Events Terms and Conditions
Please read more about our terms and conditions for our national offers and events. To read the terms and conditions for our store specific events and offers, please find out more here.
IKEA service experience Prize Draw Terms and Conditions UK
By taking part in the happy customer score prize draw, you are agreeing to be bound by these Terms and Conditions. Please also read our Privacy Policy which explains further how we handle any data you share with us when you enter into the prize draw.
THE PROMOTER
The promoter of the prize draw is IKEA Limited of 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH.
HOW TO ENTER THE PRIZE DRAW
1. The prize draw will run from 01 September 2025 to 30 September 2025 (the “Promotional Period”). All individual prize draw entries received after the Promotional Period will be automatically disqualified.
2. To be eligible to submit a prize draw entry, you must complete the IKEA service experience survey after having used an IKEA service.
3. The winner(s) will be selected at random by a computer process. The winner(s) will be notified via the email address used to complete the survey with in seven (7) days of the prize draw end date. The winner will have seven (7) days to respond and claim the Prize, otherwise an alternative winner will be selected. The Prize will be sent to the winner at a UK address which will need to be supplied upon acknowledgement of the Prize.
4. The Promoter will not accept responsibility for entries that are lost, damaged or delayed regardless of cause.
ELIGIBILITY
5. The prize is open to customers over the age of 18 who are UK residents.
6. By entering the prize draw, you confirm that you are eligible to do so and eligible to claim the Prize. The Promoter may ask you to provide proof that you are eligible to enter the prize draw.
7. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize draw.
THE PRIZE
8. There will be 1 winner.
9. There will be one (1) Prize available to win.
10. The Prize(s): £100 IKEA voucher (the “Prize”)
11. For a chance to win the Prize the participant must complete the IKEA service experience survey sent to their email address after having used an IKEA service. Completion of the survey will automatically enter the customer into the prize draw.
12. The Prize is not negotiable, transferable or exchangeable and cannot be substituted for cash. The Promoter reserves the right to substitute the Prize with a Prize of equal or greater value if circumstances beyond the Promoter’s control makes it necessary to do so.
13. The Promoter reserves the right to change the Prize offered to one of equivalent value if circumstances prevent the original Prize from being available.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails [email protected] or writes to 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH (enclosing a self-addressed envelope) within one month after the closing date stated in condition 4. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter: [email protected] or writes to 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
LIMITATION OF LIABILITY
14. As far as is permitted by law, the Promoter shall not be liable, in contract or tort (including negligence), or the breach of statutory duty or any other way, for the loss or damage howsoever arising suffered by any person/s suffered directly or indirectly from participating in this Promotion. Nothing in these terms shall limit the Promoter’s liability for fraud or death or personal injury caused by negligence. Your statutory rights are not affected.
DATA PROTECTION
15. By entering the prize draw, you agree that any personal information provided by you with the prize draw entry may be held and used only by the Promoter or its agents and suppliers or any other relevant third party to administer the prize draw, and where relevant, it is confirmed that parent/guardian consent is provided.
16. You understand that you are providing your information to the Promoter. You can view the Promoter’s Privacy Policy at: https://www.ikea.com/gb/en/customer-service/privacy-policy/.
GENERAL
17. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the prize draw.
18. The Prize is non-exchangeable, non-transferable and no cash alternative is offer.
19. The Promoter reserves the right to hold void, suspend, cancel, or amend the prize draw where it becomes necessary to do so as the Promoter may determine in its sole discretion.
20. If the Promoter has suspicions or knowledge that you may be involved in any fraudulent or illegal activity, it reserves the right to disqualify you and any related entrant and the eligibility to win the Prize will be forfeited.
21. The Promoter may disqualify any individual/s using the promotion in a way in which they deem inappropriate at its sole discretion (inappropriate use of the Promotion includes, without limitation, collusion, manipulation and engagement in any other activity that may give the entrant carrying out that activity an unfair advantage over other entrants).
22. The Promoter’s decision is binding in all matters relating to this Promotion, and no correspondence shall be entered into.
23. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.
15% off Kitchen Installations – online or in-store at any IKEA UK store
Terms and Conditions
The Offer
1. This Offer entitles customers to 15% off IKEA Kitchen Installations (the “Offer”) when booked in-store at any IKEA UK store or online (the “Participating Stores”) between 11th July 2025 to 28th September 2025 (the “Offer Period”).
How to redeem
2. To redeem the Offer, the IKEA customer must obtain a quote for IKEA Kitchen Installation Services during the Offer Period from Participating Stores or online. The customer can redeem the 15% off Kitchen Installation Services from 11th July 2025 to 26th October 2025 (“Offer Redemption Period”). A discount of 15% off will automatically be applied at checkout.
Exclusions
3. This Offer cannot be used in conjunction with co-worker discount.
General
4. Kitchen installations are subject to the terms and conditions set out at Services Terms & Conditions. For the avoidance of doubt, this offer does not apply to supplementary works.
5. This Offer cannot be used towards purchases from IKEA Swedish Food Market, IKEA Bistro, IKEA gift cards, IKEA Restaurant, IKEA Cafe, IKEA Home Service Points, or any IKEA services inclusive of Home Delivery, Assembly and Kitchen Planning (with the exception of Kitchen Installation Services).
6. This Offer cannot be used in conjunction with any other promotional offer or discount.
7. This Offer cannot be redeemed for cash, has no cash value, is not transferable and no change will be given.
8. IKEA has absolute discretion in determining whether an offer is valid, and IKEA may refuse to accept any offer which IKEA reasonably suspects to be fraudulent, which is a copy and not the original, which is out of date or which is otherwise invalid.
9. IKEA reserves the right to hold void, suspend, cancel, or amend this Offer where it becomes necessary to do so.
10. All returns are subject to IKEA’s current returns policy; however, any refunds will take this offer into account.
11. The promoter of this offer is IKEA Limited of 1 Bow Churchyard, London, EC4M 9DQ, United Kingdom.
12. This promotion is governed by English law and the courts of England have exclusive jurisdiction.
13. Your statutory rights are unaffected by these terms and conditions.
Students: purchase an IKEA Student Box for £49.00 at any IKEA UK store
Terms and Conditions
1 Eligibility
1.1 To be eligible for this Offer, you must be a student and purchase the IKEA Student Box at any IKEA UK store during the Validity Period.
2 The Offer
2.1 This Offer entitles students to an IKEA Student Box for £49.00, if purchased between 11 August 2025 and 21 September 2025 inclusive (the “Validity Period”).
2.2 The IKEA Student Box contains the following Products:
2.2.1 80298474 ANNONS pot w lid 2.8 l glass/stainless steel
2.2.2 50137581 DIREKT kitchen utensils s3 black/stainless steel
2.2.3 60143992 FÄRGRIK mug 25 cl stoneware white
2.2.4 87077700 HEAT pot stand 19 cork 3-p
2.2.5 50525642 ISTAD resealable bag patterned/black/yellow 60-p
2.2.6 50258323 IVRIG glass 45 cl clear glass
2.2.7 00081534 KONCIS N can opener stainless steel
2.2.8 90202268 LEGITIM chopping board 34x24 white
2.2.9 00343003 MOPSIG cutlery set 16 pcs
2.2.10 80258915 OFTAST bowl 15 white
2.2.11 00318942 OFTAST deep plate 20 white
2.2.12 30258913 OFTAST plate 25 white
2.2.13 30407814 RINNIG dish-washing brush grey
2.2.14 40278468 RÖRT spoon round/beech
2.2.15 30102974 SAMLA box 56x39x28cm/45l transparent
2.2.16 70455087 SAMLA N lid f box 45/65 l transparent
2.2.17 00545218 MIDDAGSMAT frying pan 24 non-stick
2.2.18 60521945 UPPFYLLD colander 24 bright green
2.2.19 30521937 UPPFYLLD pizza cutter off-whiteEach a ‘Product’ together the ‘Products’.
2.3 Each Product is subject to availability. In the event that a Product is unavailable, IKEA reserves the right to supply a substitute Product of equivalent function.
3 How to redeem
3.1 The price of £49.00 will be automatically applied at checkout.
4 Exclusions
4.1 This Offer cannot be used in conjunction with co-worker discount.
4.2 This Offer does not apply to any other products except for those listed at Clause 2.2. General
4.3 This Offer cannot be used towards purchases from IKEA Swedish Food Market, IKEA Bistro, IKEA gift cards, IKEA Restaurant, IKEA Cafe, IKEA Home Service Points, or IKEA services inclusive of Home Delivery, Installation, Assembly and Kitchen Planning.
4.4 This Offer cannot be used in conjunction with any other promotional offer or discount.
4.5 This Offer cannot be redeemed for cash, has no cash value, is not transferable and no change will be given.
4.6 IKEA has absolute discretion in determining whether an offer is valid, and IKEA may refuse to accept any offer which IKEA reasonably suspects to be fraudulent, which is a copy and not the original, which is out of date or which is otherwise invalid.
4.7 IKEA reserves the right to hold void, suspend, cancel, or amend this Offer where it becomes necessary to do so.
4.8 All returns are subject to IKEA’s current returns policy; however, any refunds will take this Offer into account.
4.9 IKEA reserves the right to withdraw or amend this Offer as necessary or due to circumstances outside IKEA's reasonable control.
5 Additional terms
5.1 All returns are subject to IKEA’s current returns policy; however, any refunds will take this Offer into account.
5.2 By using this Offer you agree to these Terms and Conditions.
5.3 These terms are governed by English law and the courts of England have exclusive jurisdiction.
5.4 Your statutory rights are unaffected by these terms and conditions.
5.5 The promoter of this promotion for stores in the UK is IKEA Limited of 1 Bow Churchyard, London, EC4M 9DQ.
IKEA service experience Prize Draw Terms and Conditions UK
By taking part in the happy customer score prize draw, you are agreeing to be bound by these Terms and Conditions. Please also read our Privacy Policy which explains further how we handle any data you share with us when you enter into the prize draw.
THE PROMOTER
The promoter of the prize draw is IKEA Limited of 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH.
HOW TO ENTER THE PRIZE DRAW
1. The prize draw will run from 01 July 2025 to 31 July 2025 (the “Promotional Period”). All individual prize draw entries received after the Promotional Period will be automatically disqualified.
2. To be eligible to submit a prize draw entry, you must complete the IKEA service experience survey after having used an IKEA service.
3. The winner(s) will be selected at random by a computer process. The winner(s) will be notified via the email address used to complete the survey with in seven (7) days of the prize draw end date. The winner will have seven (7) days to respond and claim the Prize, otherwise an alternative winner will be selected. The Prize will be sent to the winner at a UK address which will need to be supplied upon acknowledgement of the Prize.
4. The Promoter will not accept responsibility for entries that are lost, damaged or delayed regardless of cause.
ELIGIBILITY
5. The prize is open to customers over the age of 18 who are UK residents.
6. By entering the prize draw, you confirm that you are eligible to do so and eligible to claim the Prize. The Promoter may ask you to provide proof that you are eligible to enter the prize draw.
7. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize draw.
THE PRIZE
8. There will be 1 winner.
9. There will be one (1) Prize available to win.
10. The Prize(s): £100 IKEA voucher (the “Prize”)
11. For a chance to win the Prize the participant must complete the IKEA service experience survey sent to their email address after having used an IKEA service. Completion of the survey will automatically enter the customer into the prize draw.
12. The Prize is not negotiable, transferable or exchangeable and cannot be substituted for cash. The Promoter reserves the right to substitute the Prize with a Prize of equal or greater value if circumstances beyond the Promoter’s control makes it necessary to do so.
13. The Promoter reserves the right to change the Prize offered to one of equivalent value if circumstances prevent the original Prize from being available.
The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails [email protected] or writes to 1 Bow Churchyard, London, EC4M 9DQ, United Kingdom (enclosing a self-addressed envelope) within one month after the closing date stated in condition 4. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter: [email protected] or writes to 1 Bow Churchyard, London, EC4M 9DQ, United Kingdom. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
LIMITATION OF LIABILITY
14. As far as is permitted by law, the Promoter shall not be liable, in contract or tort (including negligence), or the breach of statutory duty or any other way, for the loss or damage howsoever arising suffered by any person/s suffered directly or indirectly from participating in this Promotion. Nothing in these terms shall limit the Promoter’s liability for fraud or death or personal injury caused by negligence. Your statutory rights are not affected.
DATA PROTECTION
15. By entering the prize draw, you agree that any personal information provided by you with the prize draw entry may be held and used only by the Promoter or its agents and suppliers or any other relevant third party to administer the prize draw, and where relevant, it is confirmed that parent/guardian consent is provided.
16. You understand that you are providing your information to the Promoter. You can view the Promoter’s Privacy Policy at: https://www.ikea.com/gb/en/customer-service/privacy-policy/.
GENERAL
17. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the prize draw.
18. The Prize is non-exchangeable, non-transferable and no cash alternative is offer.
19. The Promoter reserves the right to hold void, suspend, cancel, or amend the prize draw where it becomes necessary to do so as the Promoter may determine in its sole discretion.
20. If the Promoter has suspicions or knowledge that you may be involved in any fraudulent or illegal activity, it reserves the right to disqualify you and any related entrant and the eligibility to win the Prize will be forfeited.
21. The Promoter may disqualify any individual/s using the promotion in a way in which they deem inappropriate at its sole discretion (inappropriate use of the Promotion includes, without limitation, collusion, manipulation and engagement in any other activity that may give the entrant carrying out that activity an unfair advantage over other entrants).
22. The Promoter’s decision is binding in all matters relating to this Promotion, and no correspondence shall be entered into.
23. These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.