IKEA Glasgow - Offers terms and conditions
IKEA Family and Friends: get a Coupon entitling them to 25% off eligible products in store only
Terms and Conditions
- The Offer Subject to these terms and conditions, all customers visiting the IKEA Glasgow store (‘Customers’) who receive a coupon from an IKEA Glasgow co-worker (the ‘Coupon’) are entitled to 25% off eligible products in-store between 12th September 2026 and 31st December 2026 inclusive (the ‘Offer Period’) when they present their Coupon at the checkout in store (the ‘Offer’).
How to redeem
- To redeem the Offer, the Customer must: receive a Coupon distributed by an IKEA co-worker and present the Coupon to a co-worker at the checkout at IKEA Glasgow when making a purchase.
- Once the Coupon is applied, it will reduce the value of the Customer’s eligible products by 25%.
- To redeem the Offer, the Customer must show the Coupon. The Coupon cannot be utilised as credit.
- The Coupon is strictly to be applied as a discount of 25% on eligible products purchased in-store. IKEA has absolute discretion in determining whether a Coupon is valid, and IKEA may refuse to accept any Coupon which IKEA reasonably suspects to be fraudulent, which is a copy and not the original, which is out of date or otherwise invalid.
- The Offer is exclusively available to Customers who receive a Coupon and must be used during the Offer Period.
- The Coupon cannot be used outside of the Offer Period.
Exclusions
- The Offer is only valid during the Offer Period.
- The Coupon cannot be used for multiple transactions and is valid for one purchase only.
- The Coupon will become invalid once it has been redeemed.
- The Offer cannot be used towards purchases from IKEA Swedish Food Market, IKEA Bistro, IKEA Café, or items sold in the Re-shop and Re-use section.
- The Offer does not apply to the purchase of additional IKEA services, including but not limited to: Home Delivery, Installation, Assembly and Kitchen Planning.
- The Offer does not apply to IKEA Business Loyalty Customers.
- The Offer cannot be used in conjunction with any other promotional offer or discount.
- Nothing in this Offer can be exchanged or redeemed for cash, has no cash value, is not transferable, and no change will be given.
- Each Coupon may only be used once by the recipient.
- IKEA reserves the right to refuse any Coupon that the IKEA store believes has not been validly obtained or has been obtained fraudulently.
- IKEA reserves the right to withdraw or amend this Offer as necessary or due to circumstances outside IKEA’s reasonable control. Damaged, defaced, illegible, copied or altered Coupons will not be accepted.
Additional terms
- All returns are subject to IKEA’s current returns policy; however, any refunds will take this Offer into account. By using this Offer you agree to these Terms and Conditions.
- These terms are governed by the laws of England and Wales and the courts of England and Wales have non-exclusive jurisdiction.
- Your statutory rights are unaffected by these terms and conditions.
- The promoter of this promotion is IKEA Limited, a company registered in England and Wales (company number 01986283) with its registered office at 1 Bow Churchyard, London, EC4M 9DQ.
IKEA for Business: 10% off purchase (in store or online) when you receive a voucher at the Glasgow Chamber of Commerce event at IKEA Glasgow
Terms and Conditions
1 The Offer
1.1 Subject to these terms and conditions, attendees of the Glasgow Chamber of Commerce event held at IKEA Glasgow who receive a voucher in their goody bag (‘Eligible Customers’) are entitled to 10% off purchases in store at IKEA Glasgow or online at IKEA.co.uk in a single transaction between 31 August 2026 and 31 December 2026 inclusive (the ‘Offer Period’) . The voucher may only be used once (the ‘Offer’).
2 How to redeem
2.1 To redeem the Offer, the Eligible Customer must have received a voucher at the Glasgow Chamber of Commerce event held at IKEA Glasgow and must present the voucher either
2.1.1 to a co-worker at the checkout at IKEA Glasgow in a single in-store transaction, or
2.1.2 by entering the unique voucher code at checkout on IKEA.co.uk in a single online transaction, during the Offer Period.
2.2 Once the Eligible Customer presents their voucher to a co-worker and the voucher code is scanned and applied (for in-store purchases), or enters the voucher code at online checkout (for online purchases), a 10% discount will be applied to the total value of the Eligible Customer’s purchase. Only the original voucher will be accepted for in-store purchases; digital copies, screenshots, photographs or images of the voucher shown on a mobile device or other electronic device will not be accepted in store.
2.3 There is no minimum or maximum spend required to redeem the Offer.
2.4 To redeem the Offer, the Eligible Customer must have received a voucher at the Glasgow Chamber of Commerce event at IKEA Glasgow. For in-store redemption, the original voucher must be surrendered to the co-worker at the checkout upon redemption and will be retained by the store.
2.5 To redeem the Offer in store, the Eligible Customer must present the original voucher at the checkout.
2.6 The Offer cannot be utilised as credit. The Offer is strictly to be applied as a 10% discount on a qualifying purchase.
2.7 IKEA has absolute discretion in determining whether a voucher is valid, and IKEA may refuse to accept any voucher which IKEA reasonably suspects to be fraudulent, which is a photocopy, digital reproduction or image and not the original voucher, which is out of date or otherwise invalid.
3 Exclusions
3.1 The Offer is available for purchases at IKEA Glasgow (in store) or online at IKEA.co.uk during the Offer Period.
3.2 The Offer is exclusively applicable to Eligible Customers who received a voucher at the Glasgow Chamber of Commerce event at IKEA Glasgow.
3.3 The Offer cannot be used towards purchases of food (including from the IKEA Swedish Food Market, IKEA Bistro and the IKEA Café) or Re-Shop and Re-Use Products.
3.4 This Offer can be redeemed once per Eligible Customer. For in-store redemption, the original voucher must be surrendered at the point of sale upon redemption.
3.5 The Offer does not apply to the purchase of additional IKEA services, including but not limited to: Home Delivery, Installation, Assembly and Kitchen Planning.
3.6 The Offer is available to IKEA Business customers who attended the Glasgow Chamber of Commerce event and received a voucher.
3.7 The Offer cannot be used in conjunction with any other promotional offer or discount.
3.8 The Offer can be redeemed in store at IKEA Glasgow or online at IKEA.co.uk.
3.9 Nothing in this Offer can be exchanged or redeemed for cash, has no cash value, is not transferable and no change will be given.
3.10 IKEA reserves the right to refuse any leaflet that the IKEA store believes has not been validly obtained or has been obtained fraudulently.
3.11 IKEA reserves the right to withdraw or amend this Offer as necessary or due to circumstances outside IKEA’s reasonable control.
3.12 Damaged, defaced, illegible, photocopied, reproduced, copied or altered leaflets will not be accepted. Images of the leaflet displayed on a mobile phone or other electronic device will not be accepted.
4 Additional terms
4.1 All returns are subject to IKEA’s current returns policy; however, the value of the Offer (i.e. the 10% discount applied) will be deducted from any refund so that only the amount actually paid by the Eligible Customer is refunded.
4.2 By using this Offer you agree to these terms and conditions.
4.3 These terms are governed by the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
4.4 Your statutory rights are unaffected by these terms and conditions.
4.5 The promoter of this promotion for stores in the UK is IKEA Limited of 1 Bow Churchyard, London, EC4M 9DQ.
IKEA Family Members: 4 for 3 DRÖNA in-store at IKEA Glasgow
1 Subject to these terms and conditions, this promotion entitles IKEA Family customers to get one (1) item free when purchasing four (4) or more of the Eligible Products at IKEA Glasgow (the “Participating Store”) only.
2. The following products are eligible for this promotion (the “Eligible Product”)
- DRÖNA box 33x38x33 black - 30219281
- DRÖNA box 33x38x33 black/off-white - 10625714
- DRÖNA box 33x38x33 black/patterned - 90610186
- DRÖNA box 33x38x33 dark blue/white - 00566545
- DRÖNA box 33x38x33 dotted/beige - 80478390
- DRÖNA box 33x38x33 red - 40249353
- DRÖNA box 33x38x33 white - 40217955
- DRÖNA box 33x38x33 white/black dot pattern - 80566551
- DRÖNA box 33x38x33 white/black patterned - 90435102
- DRÖNA N box 33x38x33 blue - 00580810
- DRÖNA N box 33x38x33 dark grey - 10443974
3. To be eligible for this promotion, the customer needs to purchase four (4) or more Eligible Products. The cheapest to be free.
4. This promotion is valid from 01 September 2026 – 31 October 2026 (the "Offer Dates").
5. This promotion is only applicable to the Eligible Products at the Participating Store.
6. This promotion will be subject to availability.
7. A valid IKEA Family membership card must be presented at the time of purchase.
8. This promotion is not valid for Distribution orders.
9. IKEA reserves the right to withdraw or amend this promotion as necessary or due to circumstances outside IKEA's reasonable control.
10. Discount will be automatically applied at checkout.
11. All returns are subject to IKEA’s current returns policy; however, any refunds will take this offer into account.
12. IKEA reserves the right to refuse any IKEA Family membership card or coupon that IKEA believes has not been validly obtained or has been obtained fraudulently or dishonestly. IKEA reserves the right to use their discretion in determining whether the IKEA Family membership is valid.
13. IKEA reserves the right to refuse to honour the promotion to anyone who IKEA reasonably suspect is acting in contravention with these terms and conditions or who IKEA reasonably suspect is acting contrary to the spirit of this promotion.
14. The promoter of this offer is IKEA Limited of 100 Avebury Boulevard, Milton Keynes, MK9 1FH. This promotion is governed by English law and the courts of England have exclusive jurisdiction.
15. Your statutory rights are unaffected by these terms and conditions.
IKEA Family Members: 4 for 3 SKUBB in-store at IKEA Glasgow
1 Subject to these terms and conditions, this promotion entitles IKEA Family customers to get one (1) item free when purchasing four (4) or more of the Eligible Products at IKEA Glasgow (the “Participating Store”) only.
2. The following products are eligible for this promotion (the “Eligible Product”)
- SKUBB box s6 dark grey - 40399998
- SKUBB N box s6 white - 00428549
- SKUBB box s3 20x38x12 dark grey - 10630584
- SKUBB box s3 20x38x12 white – 00596496
3. To be eligible for this promotion, the customer needs to purchase four (4) or more Eligible Products. The cheapest to be free.
4. This promotion is valid from 01 September 2026 – 31 October 2026 (the "Offer Dates").
5. This promotion is only applicable to the Eligible Products at the Participating Store.
6. This promotion will be subject to availability.
7. A valid IKEA Family membership card must be presented at the time of purchase.
8. This promotion is not valid for Distribution orders.
9. IKEA reserves the right to withdraw or amend this promotion as necessary or due to circumstances outside IKEA's reasonable control.
10. Discount will be automatically applied at checkout.
11. All returns are subject to IKEA’s current returns policy; however, any refunds will take this offer into account.
12. IKEA reserves the right to refuse any IKEA Family membership card or coupon that IKEA believes has not been validly obtained or has been obtained fraudulently or dishonestly. IKEA reserves the right to use their discretion in determining whether the IKEA Family membership is valid.
13. IKEA reserves the right to refuse to honour the promotion to anyone who IKEA reasonably suspect is acting in contravention with these terms and conditions or who IKEA reasonably suspect is acting contrary to the spirit of this promotion.
14. The promoter of this offer is IKEA Limited of 100 Avebury Boulevard, Milton Keynes, MK9 1FH. This promotion is governed by English law and the courts of England have exclusive jurisdiction.
15. Your statutory rights are unaffected by these terms and conditions.
IKEA Family Members: 4 for 3 DYRGRIP in-store at IKEA Glasgow
1 Subject to these terms and conditions, this promotion entitles IKEA Family customers to get one (1) item free when purchasing four (4) or more of the Eligible Products at IKEA Glasgow (the “Participating Store”) only.
2. The following products are eligible for this promotion (the “Eligible Product”)
- DYRGRIP whi wne gls 42 cl clear glass - 80309302
- DYRGRIP red wine glass 58 cl clear glass – 20309300
3. To be eligible for this promotion, the customer needs to purchase four (4) or more Eligible Products. The cheapest to be free.
4. This promotion is valid from 01 September 2026 – 31 October 2026 (the "Offer Dates").
5. This promotion is only applicable to the Eligible Products at the Participating Store.
6. This promotion will be subject to availability.
7. A valid IKEA Family membership card must be presented at the time of purchase.
8. This promotion is not valid for Distribution orders.
9. IKEA reserves the right to withdraw or amend this promotion as necessary or due to circumstances outside IKEA's reasonable control.
10. Discount will be automatically applied at checkout.
11. All returns are subject to IKEA’s current returns policy; however, any refunds will take this offer into account.
12. IKEA reserves the right to refuse any IKEA Family membership card or coupon that IKEA believes has not been validly obtained or has been obtained fraudulently or dishonestly. IKEA reserves the right to use their discretion in determining whether the IKEA Family membership is valid.
13. IKEA reserves the right to refuse to honour the promotion to anyone who IKEA reasonably suspect is acting in contravention with these terms and conditions or who IKEA reasonably suspect is acting contrary to the spirit of this promotion.
14. The promoter of this offer is IKEA Limited of 100 Avebury Boulevard, Milton Keynes, MK9 1FH. This promotion is governed by English law and the courts of England have exclusive jurisdiction.
15. Your statutory rights are unaffected by these terms and conditions.
IKEA Family Members: 4 for 3 DIMPA in-store at IKEA Glasgow
- Subject to these terms and conditions, this promotion entitles IKEA Family customers to get one (1) item free when purchasing four (4) or more of the Eligible Products at IKEA Glasgow (the “Participating Store”) only.
- The following products are eligible for this promotion (the “Eligible Product”)
- 10056770 DIMPA stor bag 65x22x65 transparent
- To be eligible for this promotion, the customer needs to purchase four (4) or more Eligible Products. The cheapest to be free.
- This promotion is valid from 01 July 2026 – 10 January 2027 (the "Offer Dates").
- This promotion is only applicable to the Eligible Products at the Participating Store.
- This promotion will be subject to availability.
- A valid IKEA Family membership card must be presented at the time of purchase.
- This promotion is not valid for Distribution orders.
- IKEA reserves the right to withdraw or amend this promotion as necessary or due to circumstances outside IKEA's reasonable control.
- Discount will be automatically applied at checkout.
- All returns are subject to IKEA’s current returns policy; however, any refunds will take this offer into account.
- IKEA reserves the right to refuse any IKEA Family membership card or coupon that IKEA believes has not been validly obtained or has been obtained fraudulently or dishonestly. IKEA reserves the right to use their discretion in determining whether the IKEA Family membership is valid.
- IKEA reserves the right to refuse to honour the promotion to anyone who IKEA reasonably suspect is acting in contravention with these terms and conditions or who IKEA reasonably suspect is acting contrary to the spirit of this promotion.
- The promoter of this offer is IKEA Limited of 100 Avebury Boulevard, Milton Keynes, MK9 1FH. This promotion is governed by English law and the courts of England have exclusive jurisdiction.
- Your statutory rights are unaffected by these terms and conditions.
IKEA In-Home Wardrobe Planning Service Terms and Conditions
About these Terms and Conditions:
- These Terms and Conditions govern the IKEA In-Home Wardrobe Planning Service (the “Service”).
- References to “IKEA”, “We”, “Our”, and “Us” in these terms refer to IKEA Limited, company registration number 01986283, registered address: 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH
Our In-Home Wardrobe Planning Service:
- The Service is currently available for the following postcodes in the Glasgow area: FK1-21, G1-5, G9, G11-15, G20-21, G23, G31-34, G40-46, G51-53, G58, G60-79, G81-84, G90, KA3-4, KA7, KA10-11, KA13-15, KA20- 25, KA30, ML1-11, PA1-19 (collectively the “Eligible Postcodes”)
- The In-Home Wardrobe Planning Service involves an IKEA Bedroom Specialist (the “Bedroom Specialist”) visiting the customer’s home to provide accurate measurements of the room and to create a wardrobe design based on the customer’s preferred design using the measurements taken during the visit. The design options may be limited by the room shape or size.
- The Bedroom Specialist will measure the following:
- Room dimension (height, length, width)
- Dimension and position of windows and doors
- Width and height of all windows (including the sill and facings) and their height above the floor
- Position of ceiling obstacles, including sloping
- Position of electric e.g. Pipes, radiators
- Confirm that all room corners are square
- All required dimensions will be entered into the IKEA Wardrobe Planner. The customer will be asked to set up an account and log in so they can access the measurements and wardrobe plan after the appointment. The customer should review these plans after the appointment and decide on suitability for the customer’s intended use.
- You will be contacted prior to your In-Home Wardrobe Planning appointment to confirm the appointment, your address, and to provide you with information to help you to prepare for the visit.
- By using this Service, the customer acknowledges that the Service is provided subject to the warranties and rights set out herein. To the fullest extent permitted by law, all other warranties, whether express or implied, are hereby excluded, except as required by law. Nothing in this agreement shall exclude or limit the customer's statutory rights under the Consumer Rights Act 2015 or any other applicable law.
How to book the Service
- The Service is only available for the Eligible Postcodes in the Glasgow area and is subject to availability of appointments.
- If you are within the Eligible Postcode area and are eligible for an appointment, visit Explore Our Interior Planning & Consultation Service - IKEAto view and book available appointments.
- The Service is chargeable in accordance with the prices listed on the webpage (Explore Our Interior Planning & Consultation Service - IKEA) (being the “Service Charge”). However, on completion of the Service the Bedroom Specialist shall provide you with a voucher containing an amount equal to the Service Charge which can be redeemed online and in-store when making a bedroom furniture purchase during the period listed on the voucher itself. Please note that the voucher cannot be used for purchases other than bedroom furniture.
Important information
- You are required to provide necessary information so that the Bedroom Specialist can carry out the Service. This information may include but is not limited to, details regarding the type of property, any specific access restrictions or requirements, parking restrictions and any special conditions.
- Our Bedroom Specialist will need access to your property and the area where the work is to be carried out to provide the Service.
- To ensure a safe working environment you must ensure all major building work is complete and the area being measured is safe for our specialist to work in. Final wall positions must be in place with plasterboard applied for us to obtain exact sizes. The work of removing any walls/partitions etc must be done in advance of the measure appointment. The Bedroom Specialist has the right to abort any appointment where they the area unsafe or not finished to a measure-ready standard.
- In the event of incorrect/incomplete information, or adequate access is not provided, we may have no alternative than to suspend the provision of the Service and we will not be responsible for any consequences or loss as a result.
- IKEA accepts no liability for room dimension accuracy provided by the customer unless you have used an IKEA Bedroom Specialist for measurements.
- IKEA will not accept any liability where any structural changes have occurred after the measuring which could affect the accuracy of the wardrobe measurements (e.g. wall removal, building a new wall etc.)
- It cannot be guaranteed that the customer will find suitable products. Products are subject to availability and suitability.
Cancellation policy
- Cancellation or postponement of your appointment must be made with a minimum of 24 hours’ notice (“Cancellation Notice Period”). Please use the link provided in your confirmation of booking email to change or cancel your appointment.
- We will confirm your change or cancellation of appointment in writing via email. In the event that you have made payment in advance for Services that have not been provided to you, we will refund those amounts to you.
- If you fail to notify us in accordance with the Cancellation Notice Period, or are not on site when the Bedroom Specialist arrives, you will not be refunded for the Service.
- If the Bedroom Specialist arrives on the day of your appointment and is unable to complete the service due to circumstances outlined herein, you will not be refunded for the Service.
- In the event of any unforeseen circumstances, outside our reasonable control (which may include, but are not limited to, vehicle breakdown, traffic accident, major traffic delays or severe weather) or the key personnel or key materials necessary to provide the Service is unavailable, we may have to cancel or rearrange your order for the Service. We will promptly contact you if this happens and arrange a new appointment with you. If you have made any payment in advance for Services that have not been provided to you, we will refund these amounts to you.
Our liability
- As far as is permitted by law, IKEA and its agents will not in any circumstances be responsible or accept any liability for any loss, damage, personal injury or death occurring as a result of the Service except where it is caused by the negligence of IKEA or its agents. Your statutory rights are not affected.
General
- IKEA reserves the right to withdraw or amend the Service and these conditions at any time without notice.
- These terms and conditions may change from time to time so please check these before making any purchase.
- If you have any questions about these terms and conditions please contact us at IKEA Customer Support Centre, Kingston Park, Peterborough, PE2 9ET, United Kingdom, via telephone on 01733 520006 or e-mail us at: terms.conditions.gb@ikea.com.
Privacy Policy
- Our Privacy policy (together with our website’s terms of use) sets out why we collect data from you and how it will be processed by IKEA. Please read the Privacy policy available on our website, carefully so that you understand our views and practices and how we will treat your data.
- For the purposes of the Data Protection Act 2018 and any future amendments or subsequent legislation, IKEA Limited is the “Data Controller”.
Governing law
- If any court or competent authority finds any provision of these terms to be invalid, unlawful, or unenforceable that provision will be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
- These terms are governed by the laws of England and Wales and by accepting these terms, you agree to submit to the exclusive jurisdiction of the English courts.
IKEA Bedroom Measurement Service Terms and Conditions
About these Terms and Conditions:
- These Terms and Conditions govern the IKEA Bedroom Measurement Service (the “Service”).
- References to “IKEA”, “We”, “Our”, and “Us” in these terms refer to IKEA Limited, company registration number 01986283, registered address: 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH
Our Bedroom Measurement Service:
- The Service is currently available for the following postcodes in the Glasgow area: FK1-21, G1-5, G9, G11-15, G20-21, G23, G31-34, G40-46, G51-53, G58, G60-79, G81-84, G90, KA3-4, KA7, KA10-11, KA13-15, KA20- 25, KA30, ML1-11, PA1-19 (collectively the “Eligible Postcodes”)
- The Bedroom Measurement Service involves an IKEA Bedroom Specialist (the “Bedroom Specialist”) visiting the customer’s home to provide accurate measurements of the room.
- The Bedroom Specialist will measure the following:
- Room dimension (height, length, width)
- Dimension and position of windows and doors
- Width and height of all windows (including the sill and facings) and their height above the floor
- Position of ceiling obstacles, including sloping
- Position of electric e.g. Pipes, radiators
- Confirm that all room corners are square
- Your Bedroom measurement details will be emailed to you within 24 hours of your appointment.
- You will be contacted prior to your Bedroom Measurement Service appointment to confirm the appointment, your address, and to provide you with any relevant information to help you to prepare for the visit.
- By using this Service, the customer acknowledges that the Service is provided subject to the warranties and rights set out herein. To the fullest extent permitted by law, all other warranties, whether express or implied, are hereby excluded, except as required by law. Nothing in this agreement shall exclude or limit the customer's statutory rights under the Consumer Rights Act 2015 or any other applicable law.
How to book the Service
- The Service is only available for Eligible Postcodes in the Glasgow area and is subject to availability of appointments.
- If you are within the Eligible Postcodes and eligible for an appointment, visit Explore Our Interior Planning & Consultation Service - IKEA to view and book available appointments.
- The Service is chargeable in accordance with the prices listed on the webpage (Explore Our Interior Planning & Consultation Service - IKEA) (being the “Service Charge”). However, on completion of the Service the Bedroom Specialist shall provide you with a voucher containing an amount equal to the Service Charge which can be redeemed online and in-store when making a bedroom furniture purchase during the period listed on the voucher itself. Please note that the voucher cannot be used for purchases other than bedroom furniture.
Important information
- You are required to provide necessary information so that the Bedroom Specialist can carry out the Service. This information may include but is not limited to, details regarding the type of property, any specific access restrictions or requirements, parking restrictions and any special conditions.
- Our Bedroom Specialist will need access to your property and the area where the work is to be carried out to provide the Service.
- To ensure a safe working environment you must ensure all major building work is complete and the area being measured is safe for our specialist to work in. Final wall positions must be in place with plasterboard applied for us to obtain exact sizes. The work of removing any walls/partitions etc must be done in advance of the measure appointment. The Bedroom Specialist has the right to abort any appointment where they the area unsafe or not finished to a measure-ready standard.
- In the event of incorrect/incomplete information, or adequate access is not provided, we may have no alternative than to suspend the provision of the Service and we will not be responsible for any consequences or loss as a result.
- IKEA accepts no liability for room dimension accuracy provided by the customer unless you have used an IKEA Bedroom Specialist for measurements.
- IKEA will not accept any liability where any structural changes have occurred after the measuring which could affect the accuracy of the bedroom measurements (e.g. wall removal, building a new wall etc.)
- It cannot be guaranteed that the customer will find suitable products. Products are subject to availability and suitability.
Cancellation policy
- Cancellation or postponement of your appointment must be made with a minimum of 24 hours’ notice (“Cancellation Notice Period”). Please use the link provided in your confirmation of booking email to change or cancel your appointment.
- We will confirm your change or cancellation of appointment in writing via email. In the event that you have made payment in advance for Services that have not been provided to you, we will refund those amounts to you.
- If you fail to notify us in accordance with the Cancellation Notice Period, or are not on site when the Bedroom Specialist arrives, you will not be refunded for the Service.
- If the Bedroom Specialist arrives on the day of your appointment and is unable to complete the service due to circumstances outlined herein, you will not be refunded for the Service.
- In the event of any unforeseen circumstances, outside our reasonable control (which may include, but are not limited to, vehicle breakdown, traffic accident, major traffic delays or severe weather) or the key personnel or key materials necessary to provide the Service is unavailable, we may have to cancel or rearrange your order for the Service. We will promptly contact you if this happens and arrange a new appointment with you. If you have made any payment in advance for Services that have not been provided to you, we will refund these amounts to you.
Our liability
- As far as is permitted by law, IKEA and its agents will not in any circumstances be responsible or accept any liability for any loss, damage, personal injury or death occurring as a result of the Service except where it is caused by the negligence of IKEA or its agents. Your statutory rights are not affected.
General
- IKEA reserves the right to withdraw or amend the Service and these conditions at any time without notice.
- These terms and conditions may change from time to time so please check these before making any purchase.
- If you have any questions about these terms and conditions please contact us at IKEA Customer Support Centre, Kingston Park, Peterborough, PE2 9ET, United Kingdom, via telephone on 01733 520006 or e-mail us at: terms.conditions.gb@ikea.com.
Privacy Policy
- Our Privacy policy (together with our website’s terms of use) sets out why we collect data from you and how it will be processed by IKEA. Please read the Privacy policy available on our website, carefully so that you understand our views and practices and how we will treat your data.
- For the purposes of the Data Protection Act 2018 and any future amendments or subsequent legislation, IKEA Limited is the “Data Controller”.
Governing law
- If any court or competent authority finds any provision of these terms to be invalid, unlawful, or unenforceable that provision will be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
- These terms are governed by the laws of England and Wales and by accepting these terms, you agree to submit to the exclusive jurisdiction of the English courts.