Can I change my delivery order into a Click & Collect order, or vice versa?
Delivery orders cannot be modified into a Click and Collect order, or vice versa.
If you wish to change your fulfilment method, you can cancel your order your online order through My Purchases. You just need your order number from your order confirmation email and your email address. However, once your order begins to progress through our system, we may not be able to amend or cancel it via this method. In this case, please let us know.
Once your order has been cancelled, you can place a new order and select the relevant fulfilment method. You will receive a refund for your original order within 14 days of the cancellation.
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Was the article not helpful? Try one of the related articles below.
We know that sometimes plans change - you can change the delivery date yourself through the 'Track and manage my order' section of our website. If the option is no longer available because we have processed your order already, please contact IKEA Customer Service.
Read morePlease see below guide based on type of Click and Collect order you have selected.
Read moreYou can collect your Click and Collect order from IKEA Lakeside at our dedicated lockers.
Read moreYou can collect your Click & Collect order from IKEA Leeds at the dedicated building on Holden Ing Way, behind the main store building.
Read moreYou can collect your Click & Collect order from IKEA Sheffield at the dedicated building at the far end of the car park.
Read moreYou can pick-up your Click and collect order near Customer Services.
Read more