How much time do I have to collect my Click and Collect Order?
Please see below guide based on type of Click and Collect order you have selected.
IKEA Stores: We ask you to collect your order during the selected timeslot. However, if you are unable to make it on time your order will be held for maximum 48-hour window from the end of your collection slot.
DPD pick-up points: We ask you to collect during your allocated time window. If you do not pick up your order on your selected day and collection slot, the order will be cancelled and a refund will be processed.
Shift pick-up Lockers: We ask you to collect your order only during your allocated time window. If you are unable to collect in the allocated window, we ask that you contact Shift via the number provided on your collection email.
Tesco pick-up points and IKEA pick-up lockers: We ask you to collect your order during the selected timeslot. If you are unable to collect your order in the allocated window, the order will be returned to IKEA and a refund will be issued.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Please ensure that you collect your purchase within 48 hours of your chosen pick-up date, otherwise the order will be cancelled, and a refund will be processed. This can take up to 14 days.
Read moreYou can check out our click and collect opening times at your preferred store page.
Read moreYes they can. Please make sure they have the original email confirmation or the order number.
Read moreYou have 24 hours to collect your order from a Collect Near You point.
Read moreSee below timescales by location
Read moreClick & Collect orders are held for an extra 48 hours after the end of your scheduled pick-up time, but it is not possible to change the pick-up date or time.
Read more