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What do I do if I can’t find the spare part for my appliance on the ASCI webpage?

If the part is not available through ASCI, you can them to request the part needed using their 'Contact Us' form.

To contact ASCI, please use the ASCI 'Contact Us' form.

If ASCI cannot provide the spare part needed, we recommend contacting the Authorised Service Centre for your appliance. You can find the required information in the manual of your product.

If you need additional support, please contact us.

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