My BEKANT sit/stand desk has stopped going up/down
If your desk has stopped moving, you can order a new transformer as a spare part with the link below, which will fix this issue.
Have you had your BEKANT sit/stand desk for a while, and it suddenly isn't going up or down anymore? Fear not, you do not need to replace the whole desk! You can order a new spare part to fix this issue using this link.
The spare part code for this part is: 138688
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
In many cases, malfunctions can be fixed by resetting the desk. Please refer to the instructions for guidance.
Read moreThe Desk Control app is provided by the developer LINAK.
Read moreAs an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to the Track & Manage my order page to access your order.
Read moreIf you have purchased from IKEA UK online or in store, you can return your product to any IKEA store in the UK.
Read moreYou can easily share your gift registry by either switching on "Share your registry" on the gift registry page, or via "Settings" by selecting "Share options". A share link can be copied and shared across any platforms.
Read more