Do you provide extra or replacement parts?
Yes! You can order spare parts online and get them delivered directly to your door.
You can order smaller spare parts such as screws and dowels for free by clicking here. Smaller spare parts will be delivered directly to your home address in approximately 3 to 5 business days.
Alternatively, most of our stores (except Plan & Order Points) have a small spare parts selection available at Customer Services, but stock will be subject to availability.
If the part that you require does not have a 6 digit code in the assembly instructions, please contact us.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you've received a product or package that has missing parts, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store or arrange a delivery through IKEA Customer Services depending on the part that you’re missing.
Read moreWe all want our home to be a safe place, not least for children. If we work together, we can reduce the risk of accidents. The easiest way to avoid tipping accidents is to anchor your furniture to the wall.
Read moreWe no longer sell FAKTUM kitchens, or the parts for them.
Read moreThe legs and arm rests for these swivel chairs are stored in the backrest. Simply unzip the back of the chair to access the parts!
Read moreIf your product breaks while transporting it to your home or during assembly, you may be able to claim the one-time 'Just in case' protection to get the product replaced for free, provided you used your IKEA Family card while purchasing the product. If the card wasn’t used at the time of purchase, the protection unfortunately doesn’t apply.
Read moreIf you receive a product, you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
Read more