How do I track, cancel or manage my Click and Collect order?
You can track your order on our website, where you may also be able to manage or cancel your order.
If you have an order confirmation number, you can track your order, where you may be able to manage or cancel your order. You will need to provide the order confirmation number and the email address or phone number associated with your order.
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To use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read morePlease remember to collect on your selected date within your time-slot when possible.
Read moreDelivery orders cannot be modified into a Click and Collect order, or vice versa.
Read moreThis will depend on the Click and Collect location selected when you placed your order. Please follow the instructions in your 'your order is now ready' email.
Read moreYou can manage, track and cancel the order you have placed online using your order number and email address.
Read moreYour Click and Collect order can be collected once you have received the 'your order is now ready' email from us.
Read more