If you need to make another trip to collect the remainder of your order from an IKEA collection locker or Shift locker, you will be able to access the locker as many times as you need within your assigned collection slot. You can use the PIN that was sent to you to access the locker again when you get back to it.
Please ensure you collect your entire order before the end of your time slot. Once your time slot has passed, your products will be collected by the delivery team for return to IKEA. If you have missed your slot, please contact us at IKEA Customer Service, and one of our coworkers will be happy to assist you in resolving the issue.
I want to make multiple trips to collect my order from an IKEA collection locker, or I think I have left something in my locker by accident. What can I do?
You can make as many trips to your locker as you need within the assigned time slot, just use the PIN to access the locker on your return.
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