What should I do if I haven’t received my IKEA gift card I bought online?
All gift cards purchased online will be sent to the registered email address. Please make sure you check all your emails, including the spam folder. If you are certain you have not received your gift card, we recommend that you reach out directly to IKEA support for assistance.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
When you buy an IKEA gift card online, the order is processed by IKEA directly. If you have not received your gift card, we recommend that you reach out directly to our Customer Service team for help.
Read moreIf the gift card number and pin is still legible, then we can still accept your gift card at the registers of any of our stores, or online.
Read moreYes, you can use gift cards online, as well as in-store.
Read moreYou can purchase your digital gift card online from IKEA.com or buy a physical gift card at any IKEA store.
Read moreTo use a gift or refund card as a payment option for your online order, select the 'Redeem a gift card or refund card' option in the checkout.
Read moreYou can purchase an IKEA Gift card in-store or online and it can be used to pay for products or services in the store, as well as on the website.
Read more