How do I shop online?
You can place an order online 24/7, and have your items delivered straight to you or opt to collect in person.
At IKEA, its easier than ever to make your dream purchase online!
Most of our range can be purchased online through our website. You can place an order online on our website 24/7, and choose to have it delivered or made available to you for collection at any of our UK stores.
We offer a range of delivery and collection services for your smaller or larger orders, from our standard online delivery to DPD and Order and Collection Points.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
How can I access my order?
As an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to the Track & Manage my order page to access your order.
Read more
-
Where is my order confirmation?
Once an order has been placed, you will receive a confirmation email to the email address provided to us during checkout.
Read more
-
Are my details given to any third parties?
We only provide details to third parties when necessary, and when we employ third parties to provide our services, such as deliveries and item assembly.
Read more
-
How do I enter a discount code or a voucher in the checkout?
To enter a discount code/IKEA Family coupon online, start by making sure you are signed into your IKEA Family account. Then go to your shopping bag and select 'Use a discount code' from the menu, enter your code and the total price should update.
Read more
-
Can a different account be credited a refund?
Refunds can only be made to the original card and account used for the initial payment.
Read more
-
Are IKEA verified as 3D Secure?
Yes, we are verified by VISA, Mastercard SecureCode and Amex SafeKey, collectively known as 3D Secure.
Read more