Incomplete bedTaraI am extremely disappointed to learn, after building this bed, that the supports were not included. How can ikea sell an incomplete bed? For just about the same price, we bought the Kura bunk bed for our son which came with all pieces and can be flipped into a bunk bed.
If you are going to sell an incomplete bed, why not have staff sell the extra piece when purchasing? Or have some warning beyond the smaller fine print?
This is horrible customer service and management. We now have a crying girl who won't have a new bed on Christmas day. 1
I like this bed!AnastasiiaThe bed is nice, durable. My daughter really likes it. The instructions are clear, my husband and I assembled the bed.5
Design changed and quality lackingLarissaTwo of the four corner braces shown in the instructions were missing. Online chat with IKEA who said store would provide part if I brought receipt. I called the store. They said online advice was wrong and I would have to bring everything back into the store and exchange the unboxed parts for a new package. I decided to try to just make do with two corner braces. Step one, I had to screw for post type connectors into a leg. The two bottom tw were not straight to the point that it was impossible to assemble. I returned entire assembly. Found out design was changing from corner braces that would prevent racking to a cheaper design that only prevents sides bowing, but not racking. I found I had been given old instructions and only half the parts needed for the new assembly. Got what I needed, tried assembling new unit. Same location, post connectors were not straight. Bent them with vice grips to make straight. Many steps had to hammer together with a mallet…parts don’t line up. Garbage.1
Loved itShaghayeghNice & comfortable5
white Hemnes bed frame-TwinElnazI bought this bed a few days ago but the headboard is cracked in several places. It was obviously repainted at the factory to hide the damage, which is upsetting. Not to mention that now I have to return it. Disappointing! 1
No supportsStephenGreat frame but there are no supports. I didn't realize that when I purchased, so be prepared to buy those extra. We were really disappointed when building this and realized they weren't there. Now I have to go find them somewhere else.2
QuestionSarahDo the drawers slide or do they just sit on the ground?4
Value for moneyFunmilolaValue for money5
First Big Girl bedMerrillPerfect for a small room and a growing child. You will want the underbed storage
It saves space in small rooms5
Hauga-great product.CherylWe purchased the Hemnes twin bed again. This is the second purchased for the family. Such a great frame.5
SturdyAnonymousBed is strong and sturdy... however the side boards both parts of the bed came with only one side painted. We bought two beds exactly the same and only one bed had this problem with the part. We still built the bed because the kids were very excited despite the wood not being painted. Im disappointed the products didnt stay up to the style.4
Love the bedXuemeiI got two of them for my kids. It’s very sturdy and easy instructions. I did with my kids, 8 and 6 Years old.5
Difficult to assembleAnonymous reviewerMy wife and I endeavoured to assemble this and found the instructions poor which involved some headscratching. Some of the location holes for the dowels didn't line up, I had to use pliers to force line up. Similarly the screw bolts were off centre and took some fiddling to locate. The saga continued with the cross members and the so-called self tapping screws graunching, I drilled and fitted my own bolts. One of the side boards was stained but it would have been so inconvenient to return that we faced that side to the wall. Bearing in mind that I'm an ex engineer I felt this was very poor quality from Ikea2
Dammaged bedAnonymousI bought this bed yesterday but unfortunately the footboard is damaged. What is upsetting is that it was repainted at the factory to hide the damage but it is very obvious.1
PerfectMohiniBought 2of them for my 2 girls , it’s very nice, girls r enjoying it, size n look a colour every thing is nice5
Good bed but requires slatsAnonymous reviewerThis bed is great - very cute and easy to assemble. However you are not informed you need slats... until you get to the last page of the instructions. It comes with two metal bars however they might as well be a plastic straw because they don’t hold a mattress. Get slats!4
Great BedAnonymous reviewerMy daughter loves her new bed, it was easy to put together and looks great in her room.5
Perfect twin bedAnonymousWe bought this a few weeks ago and our son loves it. The instructions could definitely be improved but we managed.5
Bed for daughterAnonymous reviewerBought this bed to match the dresser. We also purchased the storage drawers. We love it. Bed is very high with existing box and mattress but our 10 year old feels like a princess in it.5
Quality ProductDanielExcellent quality construction. Great value for the money.5