IKEA for Business Account and IKEA Business Network Privacy Policy
We know how important it is for you to understand how we use your data. This Privacy Policy sets out how and why we collect, use, store and share your personal data when you sign up as a registered user of your company’s IKEA for Business Account (the “Account”).
We encourage you to read this Privacy Policy carefully and if you have any questions or concerns about how we use your personal data, please contact IKEA Customer Support Centre and we will try to address your concerns. Our Customer Support Centre can also put you in contact with our Data Protection Officer if you have more specific questions or concerns.
We are IKEA Canada Limited Partnership (“IKEA” or “we”, “us”), and our address is 1065 Plains Road East, Burlington, ON L7T 4K1. We are part of Ingka Group, which means we are ultimately owned by Ingka Holding B.V. IKEA is the data controller of any personal data it collects, processes and holds about you in relation to your use of the Account.
What personal data is collected and why?
It is completely voluntary to sign up as a user of the Account. However, if you do, we need to know who you are so that we can administrate and secure the Account, enable the functionalities connected to the Account and communicate with you in various matters related thereto. For these purposes we will collect your name, email address and telephone number (optional) and number of the IKEA for Business Card that we issue for you. We will also collect and store information about the purchases that you have made on behalf of your company as well as your other activities on the Account. The information about the purchase history and user activity may be used to send tailored direct marketing if you have specifically consented to receiving such communication.
Legal ground for processing
The legal ground for the processing of your personal data is our legitimate interest to administer your use of the Account, provide the features and functionality that we have offered to your company and to collect statistics on how our customers use their IKEA for Business Accounts. We will send you marketing emails only if you have specifically consented to receiving such messages and you can always opt out by clicking on the link in the bottom of each email you receive from us.
Who has access to your data?
The administrator of the Account (which is a person within your company) will be able to see the purchases that you have made on behalf of the company and registered on the Account. The Account is operated by IKEA IT AB (which is another company in Ingka Group) and its trusted internal as well as third party service providers. Such service providers may be located outside of the European Union, in which case the transfer of your personal data is secured by additional safeguards, such as e.g. an agreement incorporating standard data protection clauses adopted by the European Commission.
Data access, correction or removal
If you would like to obtain a copy of your personal data, or if you would like to ask us to correct or delete your personal data, you can contact IKEA Customer Support and they will help you out. The administrator of the Account will also be able to remove you as a registered user.
How long will we keep your data?
We will keep your personal data as long as you are a registered user of the Account. All personal data will be deleted when the Account is terminated.
How will we secure your data?
We take the security of your personal data very seriously. We have implemented various strategies, controls, policies and measures to keep your data secure and keep these measures under close review. We protect your data by using encryption techniques and we use other safeguards such as firewalls and password protection. We do our best to ensure that your data is protected and only accessible to Ingka Group employees (or subcontractors) who need it to carry out their job responsibilities.
Complaints
If you are unhappy with the way we process your personal data please let us know and we will do our best to address your concern. In addition, you can raise a complaint with your local data protection authority.
Version 1.0, May 23, 2022