SYMFONISK picture frame speaker FAQ

SYMFONISK picture frame speaker FAQ

What is the SYMFONISK picture frame speaker?
With the new SYMFONISK picture frame WiFi speaker people can enjoy both, room filling sound as and a beautiful piece of art, and it easily blends into the home. The look can be personalized by changing the front panels.

Why did you decide to do a picture frame speaker?
 SYMFONISK products all serve a space-saving, home-improving dual purpose, helping more people enjoy great-sounding streaming music and audio content without stealing valuable space in the home. It’s all about the combination of great sound and great design. Following in the footsteps of the SYMFONSIK table lamp speaker and the versatile bookshelf speaker, Sonos and IKEA introduce a speaker that is also a piece of art. What’s special about the picture frame speaker is that people can personalize it by changing the fronts.

When will the product become available?
The SYMFONISK picture frame WiFi speaker will be launched in Europe and North America in July 2021. Other markets will follow later this year and in 2022.

Where can I buy the new SYMFONISK picture frame speaker?
You will be able to buy SYMFONISK directly from IKEA stores and online from ikea.com. Please check availability with your local IKEA.

Why can’t you purchase the speakers from Sonos and its partner retailers directly?
SYMFONISK was designed by IKEA to fit its range of home and home smart products. Whilst Sonos is committed to this partnership and the products work together flawlessly as part of the Sonos system, the Sonos and IKEA ranges are sold independently.

Which Sonos software does the SYMFONISK picture frame speaker support?
The SYMFONISK Picture Frame Speaker is compatible with the Sonos S2 software.

Will you be making swappable art covers for the front of the SYMFONISK picture frame speaker in the future?
The look can be personalized by changing the front panels on the picture frame speaker. Front panels SPLASH and VINYL will be available in all the markets selling the SYMFONISK by the end of August. You can also in some of our countries find Print on demands panels that are available, but you have to check with your local IKEA which ones are available there. More designs will be added to the range over time.

Will I be able to print my own art or photos for covers for the SYMFONISK picture frame speaker?
No. You can only use the front panels sold at IKEA. There will be a variety of designs to choose from to enable people to personalize their SYMFONISK picture frame speaker.

Can the SYMFONISK picture frame speaker be wall mounted?
Yes, it can be mounted on a wall, both horizontally and vertically.

Can I inlay the SYMFONISK picture frame speaker to a wall?
The SYMFONISK picture frame is intended to hang outside on a wall and is not made to be integrated into the wall.

What’s the best way to clean it?
Use a dry cloth to gently wipe the art print cover.

When should I contact SONOS?
In case you cannot find the solution to your issue in the FAQ & troubleshoot SYMFONISK link available in IKEA.com you should connect with SONOS for a deeper troubleshooting or claim. 

How do I connect to the speaker?

1. Downloading the Sonos app and following the instructions is easy.
2. Put your speaker wherever you want.
3. Plug it in.
4. Tap the app.
5. It connects to your WiFi and then you’re ready to play. 
6. For everyone in the house, and all their devices - smartphones, tablets, and computers.
7. Now you’re ready to set up your Sonos and start streaming music.
8. When friends come over they can download the app and play.
9. The Sonos app helps you quickly search through all your services to track down favorite music, send it to different rooms, and adjust the volume and other settings.
10. You don’t even have to be in the same room.
11. And if your friends have the Sonos app, they can do the same.

Do I need to have a SONOS account, can I connect with AUX or Bluetooth?
Yes, the SONOS account is needed. The SYMFONISK Picture frame speaker has not 3.5 AUX or Bluetooth connection. SYMFONISK Picture frame is a Wi-Fi speaker but The Ethernet ports let you connect Sonos directly to your Internet router. If your WiFi network isn't reliable or doesn't reach all the areas where you want to use Sonos, connecting a Sonos product to your router with an Ethernet cable automatically creates a dedicated Sonos wireless network.

Is this wall panel speaker compatible with the rest of SYMFONISK range?
Compatible but in order to use the stereo pair you need to install two or more SYMFONISK speakers on the same WiFi network. In the Sonos app, go to “Room settings” and select one of your SYMFONISK speakers. Choose “Create Stereo Pair” and then follow the steps. The Stereo pair only works with the same SYMFONISK speaker, for instance, two Picture frame speakers or two Table lamp speakers or two Bookshelf speakers.