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I lost my IKEA gift card, what should I do?

If you have lost your IKEA gift card or refund card, or if someone has used it without your consent, we cannot block or replace it. These cards work like cash and are not associated with a specific user. However, there are 2 exceptions.

If you have lost your IKEA gift card or refund card, or if someone has used it without your consent, we cannot block or replace it. These cards work like cash and are not associated with a specific user. However, there are 2 exceptions:
Physical card: If you still have the card number, you can use it in-store or online with the PIN. When you go to the checkout, enter the PIN code. The same goes for online payment.
Digital card: A card received by e-mail can be resent on the same e-mail! Contact us and we will send it back to you!

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