What can I do when I have a problem with my order from ASCI?
If you are waiting for your order, start by checking your e-mail for your order confirmation and your track and trace e-mail. Find your tracking ID and visit the track and trace page. If you are missing your order or an item in your order, or received a damaged or incorrect item from ASCI, and need to make a claim or return:
Please visit our spare parts page and find the link to the ASCI contact form. ASCI will respond within 24 hours.
Find your tracking ID and visit the track and trace page here
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