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IKEA Springvale

Following direction from the Victorian Government, our IKEA Richmond and Springvale stores will temporarily close to visitors.  

The full IKEA range remains available for Victorian customers online at www.IKEA.com.au.

The following services will continue: 

  • Contactless Home Delivery
  • Contactless Click & Collect
  • Virtual planning sessions

See which services are impacted by store closures here. Existing bookings will be rescheduled when restrictions ease.

Our primary focus remains the health and safety of our co-workers, customers and service providers.  We are monitoring this situation closely and will continue to base our actions on advice from the Victorian and Australian Governments.

We encourage our customers to look after themselves and each other. We look forward to welcoming you back soon. 

Due to large volumes of orders, there may be a delay in Parcel delivery across the country. Please use our tracking tool to find details regarding your order.

We’re keeping 1.5m distance between customers & co-workers (with floor markings to assist), plus limiting customers per lift.

​In line with direction from the Victorian Government, you’ll be required to check in using a QR code on the Service Victoria app. Mask wearing is also required, except in the case of medical exemptions and for children under 12 years.

We’ve increased our cleaning procedures, particularly in high traffic and touch areas, and provide hand sanitiser in-store.

We prefer contactless payment where possible, simply tap or swipe your card at the checkouts. Not all registers will accept cash.

The following services will temporarily be unavailable:

  • Mattress Take Back

In-store offers at IKEA Springvale

New Express Returns Service

Have to return something but don't want to wait in line?

Fill out an express return form online to be able to jump the line in-store.


Address

917 Princes Highway
Springvale VIC 3171

T: 03 8523 2154

When shopping with IKEA Springvale you may experience a queuing process for Click & Collect due to demand.

Our co-workers have been trained to support and ensure everyone observes the new government guidelines.


Opening hours

Store

Temporarily closed.

Mon - Sat: 10 am - 9 pm

Sun: 10 am - 7 pm

Click & Collect

Mon - Sun: 10 am - 5 pm

Please collect your goods 24 hours upon receiving your SMS or email confirming your order is ready.

Please collect your order in the P1 Customer Loading Bay, enter via Westall Road on P1 and head to Aisle C in the carpark. From here there will be a co-worker to help collect your order.

SMÅLAND

Temporarily closed


Swedish Food Market, Bistro & Restaurant hours

Swedish Food Market

Temporarily closed.

Mon - Sat: 10am - 9pm

Sun: 10am - 7pm

Bistro - takeaway only

Temporarily closed.

Mon - Sat: 10am - 9pm

Sun: 10am - 7pm

Restaurant

Temporarily closed.

Mon - Sat: 9:30 am – 8:30 pm

Sun: 9:30 am – 6:30 pm

Breakfast finishes at 11am, 7 days.