IKEA Springvale

Click and collect hours

Monday - Saturday: 8 am - 9 pm

Sunday: 8 am - 7 pm

Please note the store opens at 10 am, you are welcome to return or exchange products from this time.

Pick up times

• Order before 9 am and pick up after 12p m
• Order before 12 pm and pick up after 3 pm
• Order before 3 pm and pick up after 6 pm

Collection instructions 

Ensure you have received an SMS or email advising your order is ready for pick up. Please collect your items within 24 hours of receiving this message where possible.

The Click and collect collection point is on carpark level P2 (in the carpark, not in the store). Enter the carpark via Princes Highway and follow the signage which will lead you to the Click and collect loading bay on P2 and a short walk to the pick-up location. Please provide your order confirmation to the co-worker who will hand out your order.  

Please note the store opens at 10am, you are welcome to return or exchange products from this time.

Public Transport

Bus routes 631 & 800 take you to Springvale Homemaker Centre. The centre is a 20-minute walk from Westall Station (on the Cranbourne and Pakenham line). From Clayton Station, you can catch bus route 631 to Springvale Homemaker Centre. There is a taxi pick-up point located on your right as you exit the P1 carpark towards Westall Road.

Driving or cycling

The carpark can be accessed from Westall Road or Princess Highway. There is also pedestrian access from Princess Highway. Bicycle parking is available outside near the store entrance.

Free parking

Over 1500 free car parks are available including family-friendly (pram) parking and disability parking just outside the store entrance.

As a destination for the whole family we have you covered with dedicated parking spaces, courtesy shopping strollers, parent's rooms, baby change rooms, kids’ menu options and free nappies for those little mistakes (see our people greeter). 

Wheelchair trolleys 
Wheelchair trolleys are available at the store entrance. Please speak to a co-worker for assistance.

Assistance animals 
Assistance animals are welcome in IKEA stores. Please keep your support animal under control and clean up after them. Otherwise, you may be kindly asked to remove your animal from the store.

Disability parking
Family-friendly (pram) parking and disability parking is available near the store entrance.

Electric vehicle charging stations are available for customers onsite. Please bring your own Type 2 cable. The chargers are on the Chargefox network and require RFID or app activation. These chargers are visible on Plugshare. 

Near the exit and after the checkouts, you will find the recycling disposal area for: 

• Paper and cardboard
• Incandescent and LED bulbs
• Fluorescent tubes
• Batteries

We offer a separate in-home packaging removal service that can be booked in conjunction with an Assembly service. This service is available for an additional fee.