IKEA recalls LOCK and HYBY ceiling lamps due to risk of glass shade falling

Date: 2016-02-09

IKEA urges customers who have a LOCK or HYBY ceiling lamp to immediately contact IKEA for a replacement or full refund of the product.

Article No: 00055691, 00065204, 10216373

Defect: IKEA has received customer reports of LOCK and HYBY ceiling lamp glass shades falling.Hazzard:
There are potential impact or laceration risks if LOCK and HYBY ceiling lamp shade falls.

What to do: Customers should immediately return uninstalled LOCK or HYBY ceiling lights to any IKEA store in New South Wales, Victoria, Queensland or the Australian Capital Territory for a full refund. If LOCK or HYBY ceiling lights are already installed, customers should immediately contact IKEA customer service or register your details here for further information.

Customers should not remove the product themselves.

Proof of purchase (receipt) is not required for a full refund or replacement.

Contact details: For more information, please visit www.IKEA.com.au/recalls or phone IKEA on:

(02) 9010 0264

IKEA apologise for any inconvenience and want to thank all customers for their understanding.

See www.recalls.gov.au for Australian Product Recall Information