I have my items already, can I purchase Assembly separately?
Yes you can. Simply visit in store or contact us to book in an Assembly service for you new IKEA products!
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If you've just received a product or package that has missing parts, start by opening all boxes, finding all the parts bags, and reviewing the assembly document. Some parts may look similar or be located in separate packages. If it is still missing, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store, or arrange a delivery through IKEA Customer Services depending on the part that you’re missing.
Read moreWith our assembly service, our trusted assembly partners can install your IKEA furniture in your home. You can book assembly in store or online during checkout, or at a later stage through IKEA Customer Service.
Read moreIKEA offers assembly services with professional service partners in areas across Australia, to make your everyday life at home easier. Assembly call out fee starts at $40. The cost to Assemble your product is calculated on the expected time it takes a professional to assemble your product. The Package removal service can be added for $15.
Read moreIf you’ve noticed a quality issue with your IKEA appliance and it’s still within guarantee, you can reach out to IKEA Customer Service either online or in-store for support. If your appliance is out of guarantee, we can still contact the manufacturer with an out-of-guarantee request, however, you will be billed for any work or parts.
Read moreIf your product breaks while transporting it to your home or during assembly, you may be able to claim the one-time “Just-in-case protection” to get the product replaced for free, provided you used your IKEA Family card while purchasing the product. If the card wasn’t used, the protection unfortunately doesn’t apply, but you can still explore paid repair or replacement options.
Read moreAll eligible items that qualify for the buyback service should be in good, resaleable condition, and they should be clean and unmodified. Products also need to be fully functional and properly assembled when returned.
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