How do I order spare parts for IKEA and non-IKEA manufactured home appliances?
If you need spare parts, replacements parts or additional components for IKEA and non-IKEA manufactured home appliances that are out of guarantee, you can order them through the authorised service center or an external supplier.
To help you maintain and extend the life of your IKEA and non-IKEA home appliances, you can order spare parts from the authorised service center for your appliance or BigWarehouse Spares. It’s a web shop that allows you to order spare parts, replacement parts, and additional components from across the IKEA home appliances range.
How to place the order online?
You can contact IKEA Customer Service online to identify the authorised service center for your appliance. You can then contact the authorised service center directly to arrange an order. Please have the article number and serial number from the rating plate ready. You can find the rating plate location for your appliance in the user manual. Please type "I want to talk to a human" in chat. Alternatively, you can call (02) 9010 0264.
You can also visit the BigWarehouse Spares website to browse available spare parts and place your order. You can see the terms of purchase and delivery in the web shop.
What are the delivery options available?
Please check the delivery options and expected delivery time with the authorised service center or the BigWarehouse Spares website.
How to track the order?
If you order spare parts through an authorised service center or the BigWarehouse Spares website, you will receive the order confirmation and tracking information according to their process.
Additional support
If you experience any issues with your spare parts order through an authorised service center or the BigWarehouse Spares website, please contact them directly for assistance. You can find their contact information on their website.
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