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How do I fix my wireless charging if it is not working?

If you are having problems with your wireless charging product, feel free to contact us with your proof of purchase and description of the issue.

We're sorry to hear about any issues you are experiencing with your wireless charging pad. Please note that IKEA wireless chargers will only charge devices that are Qi compatible. Charging time may vary based on the device’s battery capacity, charge level, age of the battery and the temperature in the surrounding area.
Not charging or still need help? Please contact us with your proof of purchase and the issue you are experiencing ready.

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