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How do I use my rewards keys?

You can use your reward keys to redeem rewards that are available to you based on the number of reward keys you have collected.

You can collect reward keys by doing various transactions and interactions: creating an IKEA profile, logging in to the web or IKEA app, create and save a wish list, register and attend a free IKEA Family event, book and attend a planning appointment.

Not to mention purchases online or in-store. As your collection grows, so will the list of rewards available to you. All that’s left is to choose one of our helpful rewards, and we’ll send you a code so that you can put your reward to good use.

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Was the article not helpful? Try one of the related articles below.

  • How do I accumulate reward keys?

    When making a purchase, in-store, online or through our remote selling team you can collect reward keys.

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  • What can I redeem with my reward keys?

    We have different rewards available so you can choose the one that best suits your needs.

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  • Can I collect reward keys at all IKEA stores?

    Yes, you can collect reward keys in all IKEA stores located in Australia, on the website IKEA.com.au, IKEA app, remote sales by phone and even in plan and order points.

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  • What happens if I cancel an order with a reward applied?

    Each reward code is unique and once the transaction is final, you will not be able to use it again.

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  • Can I accumulate reward keys in several profiles?

    No. Reward keys will be accumulated on the IKEA Family membership that is presented during the transaction or interaction and are non-transferrable to other cards or profiles.

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  • Can I un-choose a reward?

    Had a change of mind? Don't worry! Please contact Customer Support or visit exchanges and returns at an IKEA store. They will "un-choose" the reward, which will change the status to 'available' and add the reward keys back to your account.

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