Missing parts from your order?
Check your list of purchased items and open all boxes, as some items may be packaged together. Use the "track and manage my order" tool to see if your delivery is split into multiple shipments.
Please review your list of purchased items and open all boxes, as multiple items might be packaged together. Use the "track and manage my order" tool to check if your delivery is divided into separate shipments. If you find that items are missing, contact us at 1-888-888-4532 with your order number to speak with a resolutions specialist.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We're sorry to hear that part of your product is missing and would like to fix this!
Read moreWe can order missing hardware (such as screws, drawer slides, etc.) free of charge. Missing parts (such as doors, drawer fronts, etc.) are subject to store availability and may incur a fee. All sales are final for As-Is items.
Read moreEnsure you have all packages for each item, as there may be multiple boxes (e.g., Box 1(2) and Box 2(2)). Some parts might be tucked inside folds, pockets, or smaller boxes. Visit the store with your receipt, order confirmation, and assembly instructions to get any missing parts. If you can't visit, contact 1-888-888-4532 or type "speak to an agent." Depending on availability and part size, shipping from the store may be possible.
Read moreWe're sorry to hear that you're missing a part from your IKEA item.
Read moreWe are deeply sorry to hear your merchandise arrived with missing or damaged parts and want to make this right!
Read moreWe're sorry to hear you're missing a part of your appliance.
Read more