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I purchased an item from IKEA years ago, but I need replacement parts. What should I do?

For missing and replacement parts with no 6-digit part number, we recommend visiting an IKEA store with your receipt or order confirmation for assistance.

For missing/replacement parts with no 6-digit part number, we recommend visiting an IKEA store with your receipt or order confirmation for assistance. Please note we’re unable to guarantee resolution if you no longer have your receipt or are outside of our 365-day return policy.

If you are missing hardware with a 6-digit number associated with it, please visit our Self-Serve Spare Parts page and follow the instructions to have your spare parts shipped to you free of charge. If the required part does not have a 6-digit part number, please visit the recovery department at your local IKEA store location to see if a spare part is available. 

Should you require any additional assistance, please visit our Customer Service Page. 

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