Can someone else pick up my order?
Yes, we want you to have the best experience possible when collecting your goods from us. To help with this, please make sure they bring your order confirmation email.
During checkout, you can add the person who will collect the order under the alternate collector field. When they pick up the order, they must provide the order confirmation email. They must also have a valid ID.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
As long as the order hasn't been placed, an alternate pickup person may be designated prior to submitting payment.
Read moreYou can choose your items on www.ikea.com/us/en, pay for your order online, choose a local pick-up point, a date for pickup from the dates offered, then go to the local pick-up point to collect your order.
Read moreEnjoy more choice and flexibility with IKEA Pickup Points. Collect your order at a convenient local or mobile pickup location near where you live, work, or travel. This affordable option makes it easy to fit IKEA into your routine, with scheduled pickup times that help ensure your order is ready when you are, without the need to visit an IKEA store or worry about packages being left outside.
Read moreAs your Click and Collect order moves through our system, you will be notified every step of the way!
Read moreWe understand that things happen, and we want you to have the best experience possible. However, if you cannot pick up your order, we can still resolve this issue.
Read moreInstead of shipping items to your home, have them delivered to one of our convenient collection points for pick up.
Read more