How do I pick-up my order?
You can choose your items on www.ikea.com/us/en, pay for your order online, choose a local pick-up point, a date for pickup from the dates offered, then go to the local pick-up point to collect your order.
You will receive an email and/or SMS notifying you that your order is ready for pick-up at your local pick-up point location. You must provide your order number and a valid government-issued photo ID to receive your order.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
As an IKEA Family member, you can easily access your order online by going to your IKEA account. If you are not an IKEA member, go to the Track & Manage my order page to access your order.
Read moreHere you'll find the information to track your order on IKEA.com
Read moreAs your Click and Collect order moves through our system, you will be notified every step of the way!
Read moreWe offer our Click & Collect service if you'd like to purchase online and pick it up at the store.
Read moreThere are several ways to locate your order number depending on how you made the purchase. It can be found on your email confirmation, order form or on an invoice.
Read moreWe are happy to provide information on the allotted time to pick up your order.
Read more