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How do I pick-up my order?

You can choose your items on www.ikea.com/us/en, pay for your order online, choose a local pick-up point, a date for pickup from the dates offered, then go to the local pick-up point to collect your order.

You will receive an email and/or SMS notifying you that your order is ready for pick-up at your local pick-up point location. You must provide your order number and a valid government-issued photo ID to receive your order. 

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  • What is a Local Pick-up Point?

    We want to give customers more choices and flexibility in their online shopping experience at IKEA. The local pick-up option allows customers to choose to pick up their packages from a location that fits into their routines and ensures that packages won’t be left outside if they aren’t home.

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    During the online checkout process, how to choose a local pickup point.

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