How do I pick-up my order?
You can choose your items on www.ikea.com/us/en, pay for your order online, choose a local pick-up point, a date for pickup from the dates offered, then go to the local pick-up point to collect your order.
You will receive an email and/or SMS notifying you that your order is ready for pick-up at your local pick-up point location. You must provide your order number and a valid government-issued photo ID to receive your order.
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Was the article not helpful? Try one of the related articles below.
As your Click and Collect order moves through our system, you will be notified every step of the way!
Read moreAs long as the order hasn't been placed, an alternate pickup person may be designated prior to submitting payment.
Read moreWe are happy to provide information on the allotted time to pick up your order.
Read moreIf Customers are unable to retrieve Click & Collect orders, you have 24 hours from receipt of pick up email to retrieve it.
Read moreYou will receive an email upon completion of your order.
Read moreDue to limited space, pick-up times cannot be extended or pulled earlier. Orders are held for 24 hours after they're ready. If you need more time, cancel your order and place a new one using the track and manage my order tool.
Read more