What if I need to return my package? How does that work?
We are sorry to hear your merchandise is not working out for you.
It is okay to change your mind. If you are not satisfied with your IKEA purchase, you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. Opened products can be returned for a full refund for 180 days.
Our full Return Policy can be located on our website or by clicking the following link.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
You are welcome to bring your merchandise to our Returns Desk; however, any exceptions to our Return Policy will be determined after physical inspection of the items and cannot be advised in advance.
Read moreWe understand that things happen, and we want you to have the best experience possible. However, if you cannot pick up your order, we can still resolve this issue.
Read moreIt’s ok to change your mind. You can return assembled merchandise to your local IKEA store as long as it’s within our return policy and the items are in new condition.
Read moreIKEA Gift Registry provides an easy way for customers, family, and friends to celebrate special life events.
Read moreFor any quality issues, IKEA mattresses come with a 10 year limited warranty
Read moreYes, you can return your products to a store other than the one of the original purchase.
Read more