Can I return or exchange IKEA products bought in the store through IKEA.com?
Yes! You can return products through our pick up service (fees where applicable) even if you bought it at a store.
At IKEA it's easy to return or exchange IKEA products (restrictions do apply)!
If you're unable to visit an IKEA store, we offer the possibility of returning products by pick up for a fee. Read about our return policy here.
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If you have purchased from IKEA online or in store, you can return your product to any full IKEA store in the United States.
Read moreYou can return IKEA products at the store of your choice, even if it was purchased abroad. We will offer the return onto a refund card. To make it easier for us to process your request, please have your proof of purchase ready.
Read moreAt IKEA you can change your mind, that's why you can return any product purchased at an IKEA store or IKEA.com. Only dirty, stained, damaged, incomplete or altered products are excluded from the IKEA return policy.
Read moreYes, you can return your products to a store other than the one of the original purchase.
Read moreLocations that are not full IKEA stores can unfortunately not process returns.
Read moreIf you have placed your order to a Collection Point, you cannot at this time return to the same location.
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