When will I receive the second email stating my Click & Collect order is ready?
You will receive an email upon completion of your order.
Once your order is ready to be collected, you’ll receive an email letting you know the date and time frame for pickup.
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As your Click and Collect order moves through our system, you will be notified every step of the way!
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreIf Customers are unable to retrieve Click & Collect orders, you have 24 hours from receipt of pick up email to retrieve it.
Read moreBuy online, then pick up at a store or convenient collection point.
Read morePurchase items online and pick them up at a store or pick up point.
Read moreDue to limited space, pick-up times cannot be extended or pulled earlier. Orders are held for 24 hours after they're ready. If you need more time, cancel your order and place a new one using the track and manage my order tool.
Read more